Grand Times Hotel Laval - Centropolis

No parking on Saturday evening Must inside parking $17 If you reserve a room on the internet you do not get free breakfasts. Only reservations made directly with the hotel Nice hotel but expensive Restaurant is a pizzeria. No my cup of tea

The location was ideal as there were plenty of dining options that could be walked to. The continental breakfast was laughable at $13/day. Loaves of store bought bread, some cheese, fruit cocktail, yogurt and hard boiled eggs. For an up scale hotel fresh pastries, croissants, fresh fruit and single serve yogurt would have been nice. People are sticking their hands in bags of bread, not particularly sanitary.

Great hotel stayed here a few times now. Staff is always very helpful and accommodating.

Nice hotel. There’s a cologne sort of smell throughout the hotel, including your room, so if you’re sensitive to that, this is not the place for you. Otherwise, nice place in a convenient location in Laval.

The hotel is class, clean and the staff is polite and here to help.

Guests couldn't control the room temperature themselves. It took several hours to ask front desk staff for assistance, which was very frustrating. This was especially troublesome when one had a cold, and the fan continuously blew cold air and made a loud noise directly in your face in the room. Additionally, despite the room looking new and modern in the photos, it lacked functionality: the lighting was too dim, there was only one chair in the room, and the bathroom sink was small and shallow, causing water to splatter everywhere when used.

We try to go eat at the restaurant/bar at the hotel & they don't let us in because my son is wearing short pant. They want everyone on vacation to wear Business Casual. We are on vacation. Do you really want to dress up like you are working? Really...that make me pizz.

The design and look of the hotel is great; very cool and modern look all around, but there is MINIMAL lighting. They are understaffed like most places, so there was no warmth or attention. Don't even want to get into what a nightmare it was to check in at 11 PM after a long drive to get there. Got a horrible rash on my face after using a pillow that was kept in the drawer under the bed. Housekeeping came to change the towels, but didn't bother to make the bed, which is the most basic way to ensure clients are happy and willing to come back.

Overall we had a pleasant stay. The room is modern and was clean. My only complaint was that the bed and pillows were not comfortable for me. The complimentary breakfast was basic and some of the items were past expiration date.