Hilton Garden Inn Salt Lake City/Layton

We were assigned to a room that still has equipment and tools in it so we went back to the front desk to get assigned to another room. To our surprise for this new room, there’s a lot of facial hair from shaving or something on the sink and soap bar box has stain on it. Zero star for cleanliness if I can give you.☹️

We stayed two nights there. Our room were very nice. But the best part of our stay was the front desk girl. Her name was Tawana. She helped us, she entertained our kids. She was simply amazing. She made our stay so good. She was so kind and helpful. The other lady’s not so much.

The hotel is nice. We really enjoy staying here. The restaurant is not so great.

Was very convenient for our show at the conference center. The rooms were nice and clean.

The hotel restaurant was nice, close to other places to eat. Not far from the freeway

We were here for a dance convention hotel was safe restaurants walking distance target @ a 2 min drive will totally stay here again

This hotel is way over priced. The staff was super friendly but I feel like either new or way in over their heads. Didn’t seem to know what was going on. Maybe poor communication? Also the maintenance guy took forever to just figure out if our room was clean. Which also is a poor communication between cleaning and front desk. The pool is tiny and cold. And the fact that continental breakfast isn’t provided is ridiculous to me. Charged almost $500 for just two nights and I have to pay for my breakfast? And it’s not like the breakfast menu or buffet was extravagant. It easily should have been included in our stay. Won’t be staying here again.

They have a restaurant, and room service, but no menu's in the rooms. Free breakfast, but no mention in the rooms what is available. My hot water in my bathroom sink would run fine for 25 seconds then start making a loud clanking sound, which I'm sure woke the people up in the next room. Small little things need to be fixed, but it was overall a nice stay. I only interacted with a front desk clerk once, at check in,and no one else.

The bathroom door in our room had to be pushed really hard to actually close. And if it wasn't closed all the way it would fly open and slam against the entry door.Apparently this is an ongoing issue, evidenced ny the handle shaped repaired spot on the door. Maintenance did come and adjust the bathroom door so it was easier to close. Throughout our stay, we would occasionally hear the sound of water dripping.Evwntually, we figured out that the toilet in our room seems to have a flapper that is wearing out. It wasn't sealing completely, so the water would make it's way through. This became an issue at midnight,when someone caused the toilet to backup a bit. The water kept rising until it overflowed. We were able to find the shut off valve to keep it f on getting worse, but there was no maintenance available with a plunger. The security from the bar had to bring us the plunger, and towels for us to clean up. (We also had some pool towels the kids had left on the floor.) We let housekeeping know in the morning, but nobody wants to walk on toilet water tile, even if it's dry. Since this was on our last night there, I only took off one star for that, and the fact that the coffee is free until just after breakfast, but $4 a cup after that. Staff was very nice, the location is great, and the pool was cool for the kids. We'll definitely stay here again.