The Style

Супер переполненный завтрак в маленькой комнате и максимальная неорганизованность. Горничная рассказывает о исключительном событии (позор!) Даже чашек не хватает. Мех!!!! Ничего особенного для 4 звезд и подумать только, что нас переселили из другого отеля (по их словам из-за форс-мажорных обстоятельств) после того, как мы приняли бронирование с повышением класса обслуживания (и слава богу!).

The staff was wonderful. I love the location of this property, easy walking to most historical sites. If I had one critic I would like some hooks to hang towels by the shower

Location: easy (＜10 min) walk to Spanish steps, Trevi fountain, Pantheon, multiple restaurants and Metro (though Metro up steep hill). Staff on site helpful, friendly and courteous. Concierge service off site. We tried to use them to book tickets, but despite chasing by reception they never came back to us. Room dark and not well lit. My wife couldn't sit anywhere to apply make up. Nowhere to open suitcase except on bed. Supplied slippers were black - not a practical choice as difficult to find at night in a dark room with a black floor. Only two hooks in bathroom so limited options for drying two bath towels and towelling dressing gowns. Disappointed by the room. Not the best 4 star we've stayed in. Felt expensive for what was on offer.

Nice Hotel , Everything was within walking distance. The rooms were a little bit on the small side and a bit dark, washroom was upstairs from where the bed was which makes it a little bit tough in the middle of the night. Otherwise 5 stars.

staff was excellent and hotel was centrally located. Excellent ! will come back

Beautiful hotel with accommodating staff. It is also centrally located to many touristy sites

I recently stayed at this hotel with my family and unfortunately, our experience was far from satisfactory. From the moment we arrived, the check-in process was extremely disappointing. One of the major issues we encountered was the lack of privacy in the room. The design flaw of having an open toilet and a visible shower was not only uncomfortable but also highly inconvenient, especially for families. In addition, the sound insulation within the hotel was inadequate. We could hear the loud flush sounds coming from the upper floor, which was not only disturbing but also disrupted our sleep. The bed mattress was another disappointment. It was excessively stiff and hard, making it nearly impossible to get a good night's sleep. Moreover, I must highlight the unprofessional and disrespectful behavior of the bell boy named Tarek. When we approached him with our concerns, he responded rudely, stating that if we were not satisfied, we should find another hotel. Such an attitude is completely unacceptable and tarnishes the reputation of the hotel. Overall, based on my experience, I cannot recommend this hotel, especially for families. The open toilet and visible shower in the room, the loud flush sounds, uncomfortable mattress, and the unhelpful behavior of the staff, particularly Tarek, were major disappointments. I believe there are far better options available that prioritize guest comfort and satisfaction.

The room was nice and the bed comfortable. Because we were on the street it was a little noisy in the morning with trucks going by on the empty street. The staff was not especially helpful but our room was ready early which was fantastic having just flown in from a long trip.

We rented a van from Florence to Rome but we were not allowed to just drop off our luggage in the hotel because it is in the ZTL area so we were instructed to park in a public parking area. The hotel called us when we arrived in the parking area and offered more than a 100 Euros van to pick us up except we already searched UBER which showed a 20 Euros fare so we used the van. We really found it weird because we also stayed in a ZTL area in Florence and our hotel even had a valet service. At any rate, the UBER driver also said that a driver of a rented car is allowed to drop off the passengers in the ZTL area. So, were no longer sure what was going on. At any rate, it was such a hassle for us to transfer our luggages in the parking garage to an UBER van.