Mansio Suites Basinghall

What a great place to stay! I’m in Leeds a lot and found this gem. Talk about home from home. Everything you need, the apartment is bigger than my flat at home….! I for sure will be back.

Upon arrival have to park in Q carpark and walk to main office whats not on the front of the road but down a a little alleyway to collect keys. Discounted parking on site or Discounted parking in Q carpark but be prepared at 40 pounds for 2 days. Got keys and walking into the main building the heat was tremendous and radiators on full in communal hall way, also upon entering the apartment the heating was on full and windows didnt open due to mechanism being broken on them. Shower leaking down the sode of the toilet and water filled bathroom floor but power shower really good. No toilet roll holder as broken but apart from this a good place to stay. In the main city centre for leeds close to bars and all shops and amenities.

Thank you to the staff at The Headrow Mansio Suites and especially Yusef on reception. Very polite, helpful and professional. We enjoyed our stay as it was a great location, lovely clean new apartments and friendly staff.

What a lovely place. Staff on reception were so helpful and kind.

great apartment, awful service! i didn’t receive instructions on how to find the property so rang them. receptionist said that i needed to go to 117 the headway to check in before going to the apartment. she didn’t mention that 117 the headway is a blood donor centre! took us ages to get in as receptionist was not answering the buzzer (once we eventually found the in signposted entrance behind the blood donor centre. when we booked it said parking available; it isn’t! i messaged the week before our stay asking where we should park but never got a reply. reception was not open at 8am when we left so we’re unable to check out. shame as apartments are nice but no concept of service. receptionist was unhelpful and didn’t know about local parking.

The suite was well decorated,and well kitted out with quality items. There wasn't,or I couldn't find, a bottle opener/tinopener or cork screw. However the Staff were great,very well spoken and extremely helpful.

Reception staff were really friendly and the accommodation was great. Very well located and had everything we needed. The postcode for check in takes you to the Blood donor centre but you need to go back a few steps and into a courtyard on the right. This could have been made clearer in the emails.

There was no bottled water in the apartment ‘because of COVID’ - which made no sense. The oven didn’t work and the reception closed at 7:30pm so there was no-one to help resolve

Second stay and it was no where near as clean as the first time. It was extremely noisy all night with noise from the street and the bedroom window was broken so wouldn’t close , there were no cleaning supplies dish cloth tea towel etc no microwave and the kitchen cupboards were all stained