Tru by Hilton Columbia Greystone

My first is excellent until some culprit trigger the fire alarm 4:15 am in the morning on 4/15/24..

The hotel meets expectations, housekeeping is the what makes the hotel. They without fail always are polite, helpful, & don’t have preferences to who they cater to. They seem to all be on the same page as in what needs to be done. The front desk is very helpful, courteous, & friendly. The only bad part is the hotel is pet-friendly for the entire hotel. I would have been impressed or please if there was at least one floor for people that like me are not pet-friendly.

The TRU by Hilton it was an great choice. Sounds like a hotel for younger and cool people.

Nos encantó el hotel excelente fin de semana, con una estadía muy agradable, el hotel muy limpio, excelente servicio del personal, y las habitaciones muy agradables.

My stay was for 4 nights. I had a king size bed, the room was small which wasn't a problem. The room was very simple, no microwave, coffee pot or closet. However there were 6 wall hooks and a bar above the small refrigerator with hangers. It was clean and comfortable, and decorated in a cheerful decor. The staff was very friendly. There was a free breakfast which was nice. The shower was large and bright with a glass enclosure. The shower floor was EXTREMELY slippery. There was a grab bar attached to the wall, but I felt I had to hang on for dear life so I wouldn't fall. The shampoo, body wash, and conditioner were in long squeezable tubes attached to the wall of the shower. Because I have severe arthritis in both hands it was very difficult for me to squeeze out the products with only one hand, I had to use both hands, making my fear of falling even worse. The water pressure in the shower was almost a trickle, making it challenging to rinse the shampoo out of my hair.

Hotel was nice. Breakfast was fresh with good options. Room was clean. Staff was friendly. Downsides: Bed linens were lacking and could not get the heat to come on. Room was overly minimalistic with no closet, extra linens, carpet, microwave, or coffee pot. We would recommend for cheap but nice overnight stay but nothing longterm.

The service was excellent and the room was nice but cramped at the same time. I did love the walk in shower in the bathroom--that was really great. The side of the building we were on lacked scenery. Their some sort of construction going on a lot on the side of the building we were on. It is not the hotel's fault but it was an eyesore to see.

I had an unplanned stay here. The representative that completed my check in was very nice and courteous. The room was clean and comfortable. I would not mind staying here again. There is a bit of construction going on near the hotel, which was only obvious by the fencing and construction crew trucks. I would definitely recommend this hotel to others.

Staff was friendly and helpful. Room space and movable desk were convenient for working on laptop.