Nell Hefengting · Yichuan Fengyue | View Snow Mountain Ancient City Panorama Hotel

The hotel boasts cleanliness, comfort, and stunning vistas of Lijiang Ancient Town. Situated conveniently, with a variety of dining options nearby, it offers proximity to the heart of lijiang ancient town. The standout feature, however, is the warmth and hospitality of the staff, led by the friendly manager, 邓邓. They not only provided excellent service but also guided us to must-visit spots in Lijiang, ensuring a memorable stay. Highly recommended!

Location : Great. Convenient, a stone throw away from LiJiang ancient city. Check-in ‘counter’ - staff is helpful and passionate to recommend restaurants, herbal shop. But Did not gift us tea pack as stated in booking page for more than 2 nights stay and did not inform tea will be served with reservation Room for 3 pax : At best average, there are differences in configuration as displayed on Trip.com. When we approached one of the person in charged, to provide mug for 3rd person, he brought paper cups. For environmental and green purpose, proper mug is more sustainable. Kettle is placed on a desk near entrance with no power point. The staff impatiently told me to boil water on bedside table where there is a power point. House keeping: below average. We are shocked that they intruded into our privacy, opened the room door although we did not request for housekeeping and we are in the room !! Service : excellent service rendered by a lady manager in charged. She recommended and graciously brought us to a shop nearby to buy 三七，天蔴，藏红花 which she assured it is a trusted shop with good quality and fair price. Bathroom : modern smart toilet but occasionally the sensors are not functioning as it intended Photo : did not bother to take photo as the room is below expectation. Room Rate : Cheap

Really great hotel in Lijiang. Hotel owner and staff really nice. This is my first time in China and I can’t communicate in Chinese but everyone try to help you.

環境：設計上花了點心思但是裝修用的東西不行不能細看，房間小的不行，連行李箱都打不開。窗簾沒處理好晚上睡覺還漏光根本就睡不好房間隔音也一般外面説話聲音大一點都能聽見。 設施：一般般、就一個智能馬桶很多功能還鎖不讓用，至少我這個房間是這樣。 衞生：一般般吧，應該是顧客退房的時候統一打掃的。過後衞生就沒有人維護了。 服務：沒有服務可言。在這個價位老闆都還不注重服務的話我衹能説老闆很傲嬌。老闆也不差錢就是開一民宿來玩的。因為早飯一過點是肯定吃不了的，就3分鐘以內。一個房間就兩張餐票不管多大的小孩必須補錢。 重點…補充一條安全問題，一樓房間存在安全隱患問題。 1、白色地面下過雨後沒有人及時處理長者小孩容易滑倒摔跤（因為我親眼見到一個小女孩滑倒，還好大人手快拉住了她） 2、房間外地椅子是公共區域嗎？如果是建議取消、因為安全和私隱不能得到保證。如果不是請標明清楚（我不抽煙，但是早上起來煙缸裏面好幾個煙頭。如果是一個單身女性自己住呢，細思極恐）

The hotel close to the north entrance of old town. Room is spacious and comfortable. They offered a great afternoon tea when we arrived. You can get a panoramic view from the rooftop deck. Sadly due to the rainy weather, we could not see the Jade Dragon mountain.

Nice staff, good view, near ancient city