Qianxue Castel

這次想好好寫一下評價，本來衹訂了一晚，因為行程有變，加了一晚，現在看來這個決定太正確了👍這次遇到麗江降温下雪，嵌雪樓的地理優勢就體現出來了！古鎮上人來人往，但是一回到酒店，那種沒有喧囂的寧靜感，隱於鬧市的愜意，剛剛好！每一個區域，都有恰到好處的美！麥當勞，肯德基，必勝客，霸王茶姬就在酒店下面，很適合親子（因為我家孩子喜歡吃麥肯必三件套），再是服務，有求必應！每一個服務員都很熱忱的在為你服務，出門打車硬是送我上車，並且記錄車牌號，這個細節真的挺不錯！如果下次再來，還是會選擇嵌雪樓！

The hotel has a good view of the Jade Dragon Mountain and the Ancient Town. We were lucky to see the sun shining on the mountain peak (日照金山). Everything was also new and clean. The staffs were friendly and helpful. The only thing we do not enjoy was the breakfast and dinner were served cold. They prepared the food too early. The next time we chose not to pre-order but to order when we are there. The food was warmer and so much better.

Choose to stay here because its a new 5stars hotel in the area. It is a really mixed feeling about this hotel. Let me list down the pros/cons. Pro: - right above lijiang ancient town - bed and duvet are super comfortable - they have bidet and heated floor!! 👍🏻 - room interior is beautiful and well equipped. So many free goodies. - the view from breakfast area is AMAZING. On good days You can see the mountain from there - their butler service is SUPER amazing! THANK U LI JIAHAO (and friends!!) for you excellent service during our stay. He is so fast, reliable and attentive. You all are the highlight of my stay in this hotel👍🏻 Cons: - its a physical challenge right from you get of your car. its above lijiang ancient town, so check in/out, go to ancient town or back to the hotel you have to climb/down stairsss. Travel with little kids or elderly? Avoid!! - unstable hot water for shower. The average weather was 1c during our stay, to shower with lukewarm water is a nightmare. - its a really small hotel more like guest house, and our room is near busy street that is very noisy! I can hear car honking even at midnight and as early at 6am😭. - breakfast is average - it was my birthday during my stay. The hotel did not give any attention at all, not even a birthday note, let alone a little cake. Our butler help my husband went buy cake late at night so I can have a little celebration 😅😅 - in my opinion it is more suitable to be called 4stars hotel. And price is too high I expect more benefits like any other 5stars hotels, yet other 5stars hotel price is 1/3 less (beside Amandayan obviously) compare to this hotel. Conclusion: I enjoyed my stay. But will not return here for my next trip.

麗江的民宿酒店選擇玲琅滿目，糾結很久以後選擇了這家唯一沒有差評的酒店。果然沒選錯🥰🥰 頂級的入住體驗，硬件就不用多說了。我只能說這是我住過那麼多酒店，最好的一次體驗。特別感謝酒店的管家becky 和小李，沒遇到那麼讓我們感到貼心和舒服的服務。他們家雖說是一家酒店，可是管理經營模式卻保留了民宿的細緻和家的感覺。在麗江的幾天，我們幾乎一遇到難題就想到問問他們。😅😂 最後一天在他們家美麗的茶館體驗也很專業難忘，腦補了很多茶藝知識😇反正強烈推薦這家酒店，地點便利，房間設計雅緻，是我喜歡的風格。餐廳的出品和下午茶早餐都做得👍🏻👍🏻👍🏻沒有一天吃得完😂。我老公和我下次回來還會再選嵌雪樓！☺️ 唯一的意見，房間的溫度設得有點低…33度好像沒有😅

The hotel, an ancient school with temple, has been expertly renovated (it won a design award in Milan) and every room has delightful details, the terrace with bells has an incredible view of the most important square of the old city is very relaxing.Our room had a view of the beautiful mountain at sunrise. The most beautiful thing about our stay, however, was the attention towards us from all the staff, the delicious breakfast and dinner were personalized according to our tastes and we recived all possible support continously. We participated to tea ceremonies, one of which was officiated by a "tea master" and also afternoon tea with pastries. It should be noted that everything was included in the cost of the room, together with a course to learn how to cook the typical flower sweets of Lijiang, as well other amenities. Special thanks to the entire butlers team with whom we were able to communicate via WeChat before and during the stay to organize transfers and trips and in particular to Miss Becky Wei who personally accompanied us by foot to see the famous garden outside the city and speaking English she provided us with many useful explanations about the tea ceremony. A special thanks also to the misses who offered us tea several times in the ceremony room, they were both patient and welcoming !

There location of the hotel is very good but be prepared for many steps and stairs. The view from our room and the hotel was amazing. The food was good and the staff were very helpful. Hotel staff don’t speak English but we could still communicate through WeChat and other translate apps. They also provided complimentary pickup from airport.