City of Dreams Mediterranean - Integrated Resort, Casino & Entertainment

This hotel is so beautiful and so clean and so big that it has been a fabulous experience. We will be back soon

Amazing!!!

地中海夢想之城入住2晚的感受非常棒！ 房間很大很新，床很舒適，陽台的景色無敵； 早餐非常豐富，拿鐵咖啡很好喝，特別推薦中餐廳，叉燒肉和烤鴨非常贊，完全超出預期；

**氣氛很濃郁，一進門就是牌桌了,也是萬年第一次見這陣仗。總的來説對於喜歡賭錢人士友好，如果親子出遊的話性價比不是很高。酒店泳池維護的很棒！

房間很不錯，酒店早餐超級棒

必須要好對得起這個價格；女兒很開心

Very long check in..... Waiting too long over 35 minetus... Moreover, I asked for b-tay decoratiom for the kids.. It wasnt ready also................ ................................... M........... Mmmmmmmmmmmmmmmmmmmmmmmmm .

Stayed for 10 nights in August as a family with 3 young children. The facilities at the hotel are fabulous. The pools are great for children & the adventure park is incredible with so many different things for children. Rooms are nice & modern & very clean. Now for the not so good…. Breakfast - far too busy & overcrowded, with people pushing & shoving to get their food. We also had to queue for a table on several occasions. Getting a high chair was often an issue, requested one to be told “we don’t have any available now” (not really practical to sit a 1 year on a normal chair for breakfast!). Had to chase for water & coffees most mornings. Food not great either, lots of choice but basic things like porridge were foul tasting. All in all I hated the whole breakfast experience every morning & was relieved to get out! Pools are great but be warned you aren’t allowed any inflatables which is a real shame for the children. We also had issues with our room not being serviced every day, or the mini bar being restocked or basic things like toilet roll & shower gel running out & not being replaced (not what you’d expect from a 5* hotel!). We complained & then had someone knocking on the door at 11pm requesting to restock the mini bar (not ideal with 3 young children asleep in bed!). Evening entertainment was pretty none existent, especially for children which was a real shame. Rude staff at the pool bar, refusing to serve us food saying food service had finished (despite them advertising it was still on at the time we visited). Also not letting us sit at tables that were clearly free, telling us they were reserved then seeing that no one actually turns up to them. Cleaners in the pool side toilets very rudely telling my 4 year old daughter off for wetting the floor she’d just mopped (it’s a pool side toilet what does she expect when you come straight from getting out the pool!). I could go on but I think I’ve made my point… It really is a great hotel from a facilities point of view, & has so much potential, it’s just badly let down by the service & general rudeness of staff (& some guests too).

I write just t say thank you for NERMINE the amazing guest relation, she is very charming and smart, she make ur stay very nice and she is helpful, Thank you lady for the surprise on my birthday , you are the best all the luck for you l , we will Come because of you