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Местоположение4.7
Удобства4.6
Сервис4.8
Чистота4.8
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Jacobus Carolus
Deluxe Exceptional Double Bed Room With Sofa Bed
Гость проживал в окт. 2024 г.
По делам
Отзывов: 165
4.2/5
Очень хорошо
Опубликовано 19 нояб. 2024 г.
Best hotel in Linhai.
Bit far walk to the center but great Gym and pool.
Breakfast is ok but busy and noisy in the morning.
Would for sure stay here again in the future.
Перевести
Ответ от объекта размещения: Dear guest, thank you for your affirmation and valuable suggestions on this hotel. But we know that there is still a certain gap between the full five points standard in your mind, and we will continue to work hard! I wish: happy every day!
Гость
Двухместный номер бизнес-класса
Гость проживал в сент. 2024 г.
Семья
Отзывов: 3
5.0/5
Превосходно
Опубликовано 20 окт. 2024 г.
This hotel is a high quality hotel. The room and hallway are very clean with very good services. The hotel staff are very friendly and helpful. We appreciate many helps particularly from the front desk and the staff at gate. They provide very good breakfast. My family enjoyed the stay at S&N International Hotel.
Перевести
Ответ от объекта размещения: Thank you very much for your stay and appreciation! I'm glad to bring you a wonderful time for your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome back to experience it again. Wishing you a smooth work and a happy life!
Meine
Стандартный номер Делюкс
Гость проживал в авг. 2023 г.
По делам
Отзывов: 68
4.7/5
Потрясающе
Опубликовано 14 сент. 2023 г.
Very good hotel, convenient located with easy access to restaurants and small shops and big shopping centers
Very clean, friendly and very supportive staff
I can recommend this hotel and will come again
Перевести
Ответ от объекта размещения: Distinguished guests: Hello! Thank you for choosing Xiaoyuan! What is important when traveling outside is a comfort, a kindness and a warmth. How can we not try our best to meet your wishes? Because this is also our wish. We know that there is still a certain gap from the full five-point standard in your mind, and we will continue to work hard! Wish: Good luck at work and good things come.
HLehry
Стандартный номер Делюкс
Гость проживал в сент. 2023 г.
По делам
Отзывов: 11
4.5/5
Замечательно
Опубликовано 16 окт. 2023 г.
Language, if at least one person with english knowledge would have been much better
Перевести
Ответ от объекта размещения: Dear guest, hello! Thank you for choosing to stay at Xiaoyuan. We attach great importance to your feedback and will pay more attention to language communication in our future services. We will strengthen daily English speaking training, so that every guest can have a better service experience. Thank you again for coming and we look forward to providing you with better service next time.
Cheung S C
Номер Делюкс с кроватью «queen-size»
Гость проживал в авг. 2023 г.
По делам
Отзывов: 31
3.5/5
Опубликовано 24 сент. 2023 г.
Not as good as when we stayed 5 years ago.
Перевести
Ответ от объекта размещения: Distinguished guests: Hello! Thank you for choosing to stay in Xiaoyuan. It's a great honor for you to recognize the hotel service. What you want when traveling outside is a comfort, a kindness and a warmth. How can we not try to meet your wish? Because this is also our wish. We know that there is still a certain gap from the full five-point standard in your mind, and we will continue to work hard! Wish: Good luck at work and good things come.
Bianca Blanché Nicholls
Гость проживал в мар. 2022 г.
В одиночку
Отзывов: 19
4.7/5
Потрясающе
Опубликовано 27 апр. 2022 г.
Good hotel. Walking distance to Intime Mall and East Lake. The room was clean and spacious. The breakfast was great too, although more catered for Chinese visitors. The gym has minimum equipment, but good enough for a quick workout. The spa was disappointing as they don’t allow foreigners. But overall a good stay.
Перевести
Ответ от объекта размещения: Dear guests, hello! Thank you for choosing Xiaoyuan, and we apologize for your unpleasant experience during your stay. The hotel attaches great importance to the problems you mentioned, and we have already fed back your comments to the relevant departments, which have formed a training case. In the future, we will strengthen staff training and supervision, and constantly ask ourselves to be better and better. Your tolerance and understanding are encouragement and support for our work! It is our greatest regret that we failed to bring you a satisfactory stay experience. With your support and trust, we will constantly strive to improve every detail and make up for these regrets with better service. I hope you will continue to pay attention to and support us, and wish you a happy holiday in advance!
Ответ от объекта размещения: 尊敬的客人,非常感謝您對我們酒店的肯定與支持!很高興您對房間的硬件設施感到驚喜,並且對前台的服務感到滿意。針對您提出的洗澡水温不穩定的問題,我們深感歉意,並已着手進行全面的檢測與調整。我們將優化熱水供應系統,確保在未來入住的客人能享受到恆温舒適的淋浴體驗。同時,酒店地理位置優越,為您提供了便捷的出行選擇。我們將持續提升服務品質,期待再次為您打造温馨舒適的旅程。再次感謝您的寶貴意見,祝您生活愉快!
Ответ от объекта размещения: 您好! 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨! 歡迎您再回來體驗, 祝:工作順利!巳巳如意!
Ответ от объекта размещения: 尊敬的賓客,您好!感謝您選擇小遠並分享您的入住體驗,您在住期間的不愉快經歷,我們深表歉意和遺憾。酒店管理層非常重視每一位賓客的意見,關於您反饋的問題,我們已經做了認真的調查和及時的整改,我們將對客房衞生質量給予高度重視。從馬桶消毒到地毯清潔等每一細節都嚴格按照標準來完成。我們已加強早餐區域的運作流程與團隊培訓,確保服務團隊能夠及時響應客人的需求。對於早餐服務中的失誤,已針對性地進行團隊培訓。同時,也感謝您對停車場大爺服務上的認可,我們將鼓勵並加強這一團隊的培訓,以繼續為每位賓客提供温暖的服務。您寶貴的意見是推動我們繼續改善和進步的重要因素。我們竭誠邀請您再次光臨,以便我們可以展示我們的改進和提升,我們會不斷致力於完善每一個細節,以更為優質的服務來彌補這些遺憾,希望您繼續關注和支持我們!祝:工作順心 巳巳如意
Ответ от объекта размещения: 您好! 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨! 歡迎您再回來體驗, 祝:新年大吉!巳巳如意!