Masa Hotel & Spa Campo Grande Collection

Couldn’t be happier with my hotel choice the staff are super lovely and helpful it’s close by to all metro links and cute coffee shops, the breakfast is totally worth paying for. Would definitely book again if returning to Lisbon. Also has a carpark as parking is so hard to find anywhere in Lisbon

性價比高，酒店員工熱情禮貌，早餐也還不錯，地理位置也還可以，環境乾淨整潔，員工服務態度一般，英文也不是很好

The reception staff could have been more informative. No details of breakfast, Wifi or Spa servives were given without asking.

This is a very nice hotel that isn't as expensive as I thought it would be. The restaurant is nice and the staff are very friendly.

The first room I was given was dirty with spots on the pillows and a stain on the curtain. The soap dispenser had fallen from the bathroom wall. I was sold the room with spa access. However, when I got to the Spa I was told that no rooms have spa access. The spa was just a pool and hot tub with no sauna. All around a disappointing stay.

The property is pretty and the people very pleasant and helpful. Booked 2 rooms and both rooms were set at 30 degrees celsius. Too hot for us, so we went to 24 degrees celsius and no shift in cold air. We were tired and it was past midnight so didn’t ask for someone to look at the AC for us.

Handicap room on 1st floor then attitude on a room change request. We were there for 3 days. Never again

Very clean and modern. Good sized rooms. Shower didnt work properly and prices in the mini bar and restaurant bar were extornionate. Didnt top up tea or coffee when they made up the rooms and charged £4 for an espresso coffee using the machine in the room.

Hotel itself is beautiful. It’s clean, aesthetically pleasing and the rooms etc are a good size. Didn’t use the spa. Wanted to but I wasn’t aware before booking that you have to wear a swimming hat which they charge 10 euros for, in the spa. It just made a little less comfortable in my opinion. I had a massage which was really poor value for money. I asked for a back and shoulder massage with deep tissue/hard pressure, but she applied minimal pressure and massaged my legs etc also. Maybe a language barrier and maybe I wasn’t clear enough. But I felt sad handing over 60 euros for this. There was building work being done in the room opposite me so I heard banging and drilling etc a lot in the afternoons and wasn’t warned of this sadly. The hotel- beautiful. Location was a little further from the centre than I’d hoped but Ubers are super cheap and I never found it difficult to get into town.