Verified traveler
9 января 2023 г.
Satisfactory room and bathroom. Clean with nice linens. However, check in was disappointing when it was supposed to be easy via an app on my phone. I informed the hotel in advance that we would be checking in at 6pm, thus later than their 4pm front desk, and after following their instructions for downloading a hotel key app beforehand and verifying my account, I was not given a room and had to call while standing at the door of the hotel. Thankfully the third person I was transferred to helped me by resetting my reservation in their system. If she hadn't answered the phone, I would have been standing on the sidewalk with my baby and no room to check into.
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