Отзывы об отеле Grand Hotel Palazzo Livorno

Лучший отель с видом на море, отличный завтрак и прекрасное расположение. Аперитив на террасе с захватывающим видом. Ухоженная зона отдыха, очень любезный персонал

Красивое место, очень удобный и тихий спа. Чуть больше внимания к заказчику не помешало бы.

Красивый пляжный отель, ресторан на верхнем этаже с прекрасным видом, отличный завтрак. Детали дорабатывать, в душе некуда мыло положить

Очень старый отель. Комфортабельные номера, но полотенца и некоторые сколы на стенах и мебели не соответствуют пятизвездочному отелю. Они попросили меня вызвать такси, чтобы поехать в порт, и в конце концов появился человек из отеля, который затем заставил меня сменить машину у входа в порт и отвез меня в место, которое не брало с меня 25 евро. Он хотел взять с меня больше денег, чтобы доставить меня в нужное место... Отель несет ответственность за это, потому что первоначальный автомобиль принадлежал человеку из отеля.

Very nice 5 star hotel. Nice ocean view from room and roof top amazing pool

非常非常棒的海景房酒店，早餐非常豐富

5성급 호텔에 걸맞게 서비스가 최고였어용! 체크아웃하실때 유럽여행하시면 다 아시겠지만 세금을 추가결제해야하니까 체크하시고 여행하세욥 그리고 스파는 40유로(인당)인데 꼭 하시는거 추천 ㅎㅎ

Superbe hôtel avec un excellent emplacement en bord de mer et juste à proximité de la très belle promenade à Livourne. Très bon rapport qualité prix avec le tarif obtenu grâce à Trip.com

其它人評價都是真的

Eccellente hotel davanti al mare con una bellissima colazione. Tutto il personale e gentile e l'hotel è davvero bello. Letti super comodi. Ci tornerò presto.

· The breakfast was delicious. The room was lovely. They gave us a bottle of Prosecco for free. The service was lovely! · The terrace is in renovation so not looking good. The gym is pathetic and I would propose the hotel considers finding a room upstairs for the gym - one with a view. The. Carpets need changing.

Location: An ideal location right at the sea front. 20-30-minute journey to the train station- which is directly accessible by bus- with the stop right next to the hotel. Nice tourist attractions nearby including a great aquarium and local markets. Rooms: We had two rooms & 3 people in our party 1st room: We were given a disabled room despite none in our party having a disability. The bathroom gave off a semi-putrid smell, but it was not so strong to reach the bedroom itself. When we mentioned this to the reception they only suggested an aerosol spray. Clearly however there was something wrong with the plumbing and/or a structural issue. No room swap was suggested or offered. 2nd room: Great room for one. However, I would suggest including more wardrobes, as they may not be enough space for a couple’s clothes. Could also do with a couple more sockets & USB connective sockets These suggestions should be standard for a modern 5-star hotel Hotel staff: Breakfast Restaurant: Great, respectful and fully in line with a 5-star experience. We had an early flight and they were kind enough to offer us an early breakfast before their normal service. This highlights their professionalism & respect. Front-desk: During the first two days, the staff at the desk were below average and certainly not at a 5-star level: It took an absolute age to check-in with the staff’s manner (although not rude) was not welcoming or warm. Neither did they apologise for the delay. Also dealt with other standard requests, in a below average manner However, staff during the last c. 3 days were much better. For example, no charge was levied for one of the bottles drank in the fridge Food: Breakfast: Great breakfast in a beautiful room. Catered towards international tourists as well as preserving Italian breakfast culture. Dinner: The restaurant, I believe is not run by the hotel themselves. The selection is okay but too pricey. There are much better options offered locally. General, important points to consider: Be EXTREMELY careful with the local busses. Make sure to buy your bus tickets at the local tobacco shops Although reception staff tell you to pay on-board this is NOT recommended AT ALL (especially as a tourist with foreign cards). Whatever you do NOT try buying tickets directly from the bus driver: Most do not speak English and will either not serve you and/or make mistakes We actually ended up paying a fine totally unnecessarily because of the lack of information we had at the time and the fact that most drivers do not speak English (surprisingly however the people administering fines speak perfect English- What a coincidence!!!) Overall Thoughts: Not a 5-star experience but the location is great and the rooms are nice and spacious. Provided there are no structural issues, you will most likely enjoy your room. Some of the reception staff in particular, need to improve their manner and be more helpful to tourists (bus information, local customs, recommendations etc

A luxury place with reasonable prices. If you have to stay in Livorno before or after a boat trip to Corsica or Sardinia (for example), don't hesitate. There's a great bar and restaurant on the rooftop and a swimming-pool with deck chairs. The bedroom was just great, nothing to criticize about. It is impossible to say something negative about this palace. And the breakfast is just great, on the terrace at the bottom of the hotel.

It was a wonderful experience,Mr isam at reception was so helpful and pleasant,answered all my questions and helped me by getting a gentleman to wait for me by the car chargers to plug the car for me ,my room was facing the sea with a wonderful comfortable bed and complimentary tea and coffee provided and a fridge full of drinks ,I helped my self to coca zero ,the big surprise was when I went to check out the young lady at reception refused to take any money for the coca. The restaurant on the 5th floor was ok but could have been better , over rated as far as I am concerned the only conciliation is that it didn’t belong to the hotel but under contract,in the morning I ate in the beautiful ground floor dining room ,had a great breakfast that was included in my room rate ,the staff in the breakfast room were as wonderful as the food,thank you to all the wonderful staff especially isam