Lyons Woodlands Hall

The place is absolutely disgusting, the staff are all two faced and slag you off behind your backs. Management are just as bad no interest in the site what so ever, the cleaners can’t be bothered to clean the properly. My children ended up ill and taking to hospital whilst on the caravan park. Never again will I return to woodlands hall, 2023 was amazing 2024 put me off for life. I’d rather watch paint dry for 2 weeks than return here for an holiday. Difference is woodlands don’t like the fact I’ve disclosed all this information plus proof of the lodge in the state we got given it in, human poo all over the lodge, human poo on the settee all Over curtains and the carpets, blocked drain the main bathroom because the child that had stayed in before had poo in the bath, boiler kept cutting off but apprantleu it had been like that for nearly a year, all the cutlery was dirty all the trays still had greese on. The list is never ending and I’ve never been so glad to get home. So if you want a nice clean relaxing holiday I wouldn’t choose woodlands hall because you will highly be disappointed. We was also slagged off by staff which I have screenshots of but for data protection I can’t upload but the pictures will be uploaded Of the lodge we got put in. We also couldn’t use the hot tub whilst we were there which my Children was really gutted by, my fiancé had no spare cover as it was left in the walk in wardrobe stained with blood and urine and it absolutely stunk. We phoned the receptionist to see what we could do and we got told we had to wait till the Saturday because no one Was there. Over all the experience as put us off and we will never return here.

The lengths that the Staff go to, to ensure your stay, or residence, is enjoyable, is excellent. Nothing is ever a problem. We wanted something off the Menu tonight and the Staff and Chef Patrick, went the extra mile to make it for us. I really can't thank all involved for the hard work and effort they put in to look after us with food, drinkand entertainment. Will, Saam, Caroline, Hatti and all other Staff....you know who you are XX

We had an awful nights stay here. I tried to complain the next morning but the manager hadn’t arrived. I emailed a complaint but heard nothing. I have contacted Lyon’s several times to be told customer service only works two days a week and it can take up to 21 days to hear back. We stayed then end of May and it’s now July. I think this pretty much sums up my experience.

Living locally so just there for a meal, but what an excellent Sunday roast lunch it was - delicious squid starter, super-generous roast pork main, but the raspberry ice cream sundae... I'm still thinking about it a week later! Very good value for money, overlooking beautiful surroundings, and served by friendly staff in a pleasant and relaxed atmosphere. Very enjoyable and will go again.

After reading the reviews up until December last year I wasn't expecting much from this hotel but it sounded very reasonable for a 2 night stay so thought we would give it a go. What a surprise we got, the hotel is now under new management and has had a compleat refurbishment and there is also going to be a new swimming pool and spa opening soon, the staff were fantastic and couldn't do enough for you! The newly refurbished bedrooms were tastefully done and very comfortable and the restaurant was lovely with great views. The food was excellent with a good choice. All in all a lovely couple of night stay, thanks to the manager and all the staff, we will be back!!!

Such an amazing place, great food amazing staff, great customer service couldn’t of done enough for me we will be back as soon as we can.Great new manager, very reasonable prices and a lovely place in general we had such a good stay here especially with all of there services the offer highly recommend coming here!!!!!