Park Plaza London, Park Royal

It is nearer to airport. Nearby subway to city. But overall value stay as the price is lower than others. 30 mins by uber/bolt to airport.

I have stayed at the Plaza several times and always had an exceptional time. However, this stay was somewhat disappointing. The room allocated had a bad smell, on reporting this I was immediately relocated to a great alternative . The front desk staff member was amazing at his job, I regret not taking his name. However, the next day I tried to order breakfast with room service. The phone rang for at least 3mins then disconnected. I called the front desk who agreed to get room service to call me. No one.called, so we had no breakfast. On check out I did complain to the front desk staff, he apologised I won't let this incident stop me from using the hotel, however, it was bad room service that let the Plaza down on this occasion.

Lovely hotel, affordable, big room, free upgrade

Beautiful hotel, very up to date and modern, lovely staff, car parking is separate so you have to pay for parking

I have used this hotel many times. It's clean and staff are attentive. Breakfast is always good. However, this time I had a few no no . There was no complimentary water in the room, coffee machine didn't work, but when I called staff came to fix it immediately. A socket was broken with the covering falling off. No lotion in the bottle .it was completely empty. I reported it all and they were very quick to say they would fix it. I would still go back though. Hopefully get a better service next time.

We had a fantastic one night stay here! The room was a great size, staff were all very friendly and helpful, the bar staff were also superb. We also added breakfast to stay and we were really impressed with this a great price for what you get definitely worth doing! we also very much enjoyed the standard 12pm check out, at least from our experiences most other places have an earlier check out making you feel rushed sometimes so this being slightly later is great. Overall had a wonderful stay here and would stay again without a second thought.