Hotel du Vin Cannizaro House Wimbledon

服務熱情 環境優美

很好 適合散步 寫作

A very attractive and comfortable hotel in a convenient, quiet location on the Common, with courteous, friendly and helpful staff.

A beautiful building that is now a little tired internally and is due a refurbishment, especially in the bar and our bedroom suite (bathroom was fine). The bed and bedding was extremely comfortable. What really lets this hotel down is the service from staff which is such a shame as this is easily sorted with good management! The bar staff were possibly the worst we have ever come across, useless! Breakfast service wasn’t much better but the breakfast itself was good.

Arrived 5pm on cold wet November evening. The delux room was stone cold with the heating turned off in both the bedroom and bathroom. Was not informed the aircon in this room only blows cold air even when set to 23c. Turn radiator on in bedroom which made continuous noise so difficult to sleep. Property is tired although bathroom seems recently renovated.

Hotel was very clean. Staff was very friendly, but when they booked us a car to the airport, they failed to tell us that some of the companies they deal with insist on being paid in cash.

Lovely hotel in a lovely area. However, it's now quite expensive and no porter to assist with luggage. When I arrived I was told the room was on first floor, so I went with all my luggage and couldn't find my room. Returned to reception, to be told the room was down some stairs. Still could not locate the room so returned to reception again to be told they had told me the wrong floor. Even though there were 3 staff at reception, no one offered to show me the room or help with bags. It appears to be an expensive hotel with low level of service options. Surely even a trolley would help. Think i may look for a full service hotel next time as the price would be comparable.

Arrived at 9.10 to be told by reception that restaurant was open then to be told it was shut at 9pm. Was offered lounge menu then to be told it was just baguettes Room was tired and old fashioned

Fantastic stay. Warm welcome by staff. Thanks Anna from BC :)