Premier Inn London Docklands (Excel)

Access to this hotel was close to St.Regent's station, although a bit hindered by the building work going on. The room was simple and clean but the bedding felt cheap. There were no shops or restaurants nearby and I was told to book a table if I wanted to have dinner at the hotel, which was a little inconvenient. My booking said I wouldn't have air con in the room but I was in fact giving an aircon room...and you needed it! It's quite noisy in the early evening and from 7am, because you can hear the aircraft taking off and landing into London City Airport. I didn't think the hotel was particularly good value for money.

Très bon hôtel au meilleur rapport qualité prix, très propre avec une réception au top. Parfait pour un séjour à Londres. Literie de qualité et petit déjeuner excellent.

We met a range of employees during our stay (reception, bar, restaurant, housekeeping and security) all were very friendly and keen to assist. It was very busy Saturday night and staff were juggling reception and bar to help guests as quickly as possible, with one team member staying beyond the end of his (midnight) shift. At breakfast the restaurant was extremely busy but again the team worked really hard to ensure all guests were served quickly. My only grumble (at Premier Inns in general) is that although vegetarian and vegan options are listed on the breakfast buffet menus you usually have to specially request, so end up eating on your own rather than making your hungry family/friends wait too. The room was as per the usual Premier Inn standard; great shower, comfortable beds, air con, clean. Free parking was an enexpected bonus - which came in handy as our car had a flat battery so we stayed longer than expected. The team welcomed us back inside for drinks even though we had already checked out. I hope Premier Inn management appreciate what a hard-working team they have at this hotel!