Гость
7 февраля 2025 г.
Every January, I find myself back at Premier Inn London Excel, booking a Premier Plus Room for my multi-day exhibition stint. And every January, I find myself engaged in the same battle—me versus the shower. Spoiler alert: the shower always wins. After a long, exhausting day, there’s nothing better than a lovely hot, powerful shower to refresh and reset before the evening. But this, it seems, is where Premier Inn and I fundamentally disagree. Despite their website’s grand promises, their showers are about as powerful as a gently leaking tap and take about as long to warm up as an elderly tortoise on a cold morning. Each day, I had to run the shower for a solid ten minutes before any hint of hot water appeared. Then, once I finally got some warmth, the pressure was so weak it took twice as long to actually shower. What should have been a quick 10-minute refresh turned into a 30-minute daily saga—10 minutes of pre-game warm-up, followed by 20 minutes of desperately trying to rinse off. If Premier Inn is trying to single-handedly combat water conservation efforts, they’re doing an excellent job. And while we’re on the topic of disappointments, I’m not a fan of Premier Inn’s decision to standardise their menus across all hotels. Gone are the little regional variations that once provided some welcome surprises for frequent travellers. Now it’s the same limited, uninspired selection no matter where you are, and frankly, it gets boring very fast. Breakfast? I’ve officially given up. Yes, partly because I’m doing keto, and £11 for just bacon, eggs, and mushrooms feels like daylight robbery. But mostly because I just can’t justify paying for an uninspired breakfast that’s been sweating under heat lamps for longer than it should. Oh, and the lifts. Every year, without fail, at least one lift is out of action. This marks at least the third consecutive year with a lift cordoned off like an ancient relic. During busier times, it’s a complete nuisance, and I’m now half-expecting it to be part of the hotel’s charm—“Welcome to Premier Inn London Excel! Complimentary tea, coffee, and an annual broken lift included.” To be fair, the room itself was good—spacious, comfortable, and well-equipped. But a miserable shower experience can ruin an otherwise decent hotel stay. If Premier Inn could put as much effort into actually delivering powerful showers as they do into advertising them, I might finally get through an Premier Inn stay without muttering expletives at a slow-trickling, lukewarm excuse for a shower.
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