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Местоположение4.5
Удобства4.2
Сервис4.6
Чистота4.4
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Все отзывы(131)
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Отличные номера(6)
8285SueH
Стандартный номер с кроватью «queen-size»
Гость проживал в мар. 2024 г.
Пара
Отзывов: 7
5.0/5
Превосходно
Опубликовано 26 апр. 2024 г.
This was our second night at this hotel as we had enjoyed our visit so much we stayed longer than originally planned. All was good, as previously reviewed, except that on this occasion we had little sleep due to constant noise from outside the hotel which went on until it was almost morning. It was a Friday night though, so probably to be expected given the hotel’s location. We should have taken earplugs! We would certainly stay here again, but maybe not at the weekend.
Перевести
Ответ от объекта размещения: Dear Sue, Thank you for taking the time to provide feedback on your stay at the Holiday Inn London - Camden Lock. Please bear in mind that your feedback is extremely valuable to us. We are delighted you appreciated our dynamic location. We use feedback like yours to make changes to our brand in order to consistently improve the guest experience. Thank you for selecting Holiday Inn. Sincerely, Ruben Pinto, Guest Service Manager.
Boersma
Стандартный номер с кроватью «queen-size»
Гость проживал в июня 2024 г.
Пара
Отзывов: 23
4.2/5
Очень хорошо
Опубликовано 17 июля 2024 г.
Very friendly and clean hotel, price a bit high but which is very normal for London
Перевести
Ответ от объекта размещения: Daer Boersma,Thank you for taking the time to share your thoughts on your recent stay at our hotel. We are delighted to hear that you found our hotel to be very friendly and clean. Providing a welcoming and comfortable environment for our guests is one of our top priorities, so we are pleased that we were able to meet your expectations in this regard.We understand that pricing can be a concern for many travelers, especially in a city like London where costs can be higher than in other locations. We strive to offer competitive rates while still maintaining the high quality of service and amenities that our guests expect from us. Your feedback regarding the price is duly noted, and we will take it into consideration as we continue to review and adjust our pricing strategies.Once again, thank you for choosing to stay with us and for sharing your experience. We hope to have the opportunity to welcome you back in the future.Warm Regards,NikkyGuest Relations Manager
Гость
Премиум номер с кроватью размера "king", видом на замок и балконом
Гость проживал в июля 2024 г.
Поездка с друзьями
Отзывов: 3
5.0/5
Превосходно
Опубликовано 10 сент. 2024 г.
Was very well located and had a very nice view. Also had very nice restaurant
Перевести
Ответ от объекта размещения: Dear Guest,Thank you so much for taking the time to share your thoughts about your recent stay with us. We are thrilled to hear that you enjoyed our prime location and the beautiful views we have to offer. It’s always wonderful when our guests can appreciate the surroundings as much as we do.We’re also delighted that you had a positive experience at our restaurant. Our team works hard to provide delicious meals and exceptional service, so it’s gratifying to know that their efforts made an impact on your stay.Your feedback is invaluable to us, and we look forward to welcoming you back in the future. If there’s anything specific you’d like us to prepare for your next visit, please don’t hesitate to let us know.Warm Regards,NikkyGuest Relations Manager
Hazel
Стандартный номер с кроватью «queen-size»
Гость проживал в апр. 2024 г.
Семья
Отзывов: 2
4.5/5
Замечательно
Опубликовано 1 июля 2024 г.
Great location, right opposite Camden Market, overlooking Camden Lock. Very comfortable beds!
Перевести
Ответ от объекта размещения: Dear Hazel,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed our hotel's great location, right opposite Camden Market and overlooking Camden Lock.We are also pleased to know that you found our beds very comfortable. Our team works hard to ensure that all our guests have a comfortable and enjoyable stay, so it is always rewarding to receive such positive feedback.We truly appreciate your kind words and hope to welcome you back again in the future.Warm Regards,NikkyGuest Relations Manager
AndrewD
Стандартный номер с кроватью «queen-size»
Гость проживал в июня 2024 г.
В одиночку
Отзывов: 69
5.0/5
Превосходно
Опубликовано 9 авг. 2024 г.
Staff are friendly and helpful. Comfortable stay. Convenient location.
Перевести
Ответ от объекта размещения: Dear AndrewD,Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our staff to be friendly and helpful, and that you enjoyed a comfortable stay in our convenient location.At Holiday Inn - Camden Lock, we strive to create a welcoming environment where our guests feel at home, and it is always rewarding to know when we have succeeded in this mission. Your kind words about our team will certainly be shared with them, as they work diligently to provide exceptional service.We hope that your experience encourages you to visit us again in the future. If there’s anything specific you would like during your next stay or if you have any further suggestions, please do not hesitate to reach out.Thank you once again for your feedback, and we look forward to welcoming you back soon!Warm Regards,NikkyGuest Relations Manager
michelle
Стандартный номер с кроватью «queen-size»
Гость проживал в мар. 2024 г.
Семья
Отзывов: 1
5.0/5
Превосходно
Опубликовано 4 апр. 2024 г.
Could have not wished for anything better , location for Camden market was spot on and all the staff and facilities at the hotel were perfect.
Перевести
Ответ от объекта размещения: Dear Michelle, Thank you for taking the time to provide feedback on your stay at the Holiday Inn London - Camden Lock. Please bear in mind that your feedback is extremely valuable to us. We are delighted you appreciated our lively location. We use feedback like yours to make changes to our brand in order to consistently improve the guest experience. Thank you for selecting Holiday Inn. Sincerely, Ruben Pinto, Guest Service Manager.
Гость
Стандартный номер с кроватью «queen-size»
Гость проживал в янв. 2024 г.
Семья
Отзывов: 25
3.7/5
Опубликовано 7 мар. 2024 г.
It was an ok stay.
Перевести
Ответ от объекта размещения: Dear Guest user,Thank you for taking the time to share your thoughts on your stay at the Holiday Inn LONDON - CAMDEN LOCK.Please keep in mind that your input is incredibly useful to us. We use feedback like yours to make adjustments to our brand in order to always improve the guest experience. Thank you for choosing Holiday Inn.Sincerely,Ruben PintoGuest Service Manager
SoulfulExplorer
Номер с 2 двуспальными кроватями
Гость проживал в янв. 2024 г.
По делам
Отзывов: 76
5.0/5
Превосходно
Опубликовано 28 февр. 2024 г.
Location was in the heart of Camden with great access to station and all the local attractions. I slept so well that ended up oversleeping. Breakfast was English and pancakes available too. Staff, housekeeping were very friendly and professional. Highly recommend!
Перевести
Ответ от объекта размещения: Dear Soul,Thank you for taking the time to share your thoughts on your stay at the Holiday Inn LONDON - CAMDEN LOCK.I would like to start by thanking you for your loyalty as Diamond member, please keep in mind that your input is incredibly useful to us. We use feedback like yours to make adjustments to our brand in order to always improve the guest experience. We're thrilled you enjoyed the hotel's staff and the location. We hope to be able to serve you again in the future.Thank you for choosing Holiday Inn.Sincerely,Ruben PintoGuest Service Manager
Edward James
Стандартный номер с кроватью «queen-size»
Гость проживал в окт. 2023 г.
Пара
Отзывов: 3
4.2/5
Очень хорошо
Опубликовано 31 янв. 2024 г.
Consistently good, well located, shame about being woken at 6AM. A really good hotel, clean, modern, great staff, really well located. The only reason I would not return is that we found ourselves woken at 6AM by commercial bins being dragged down the cobbled side streets below us. If you are above the side streets I'd consider asking to be moved. As for us, great hotel but I'll likely find another location.
Перевести
Ответ от объекта размещения: Dear Edward, Thank you for taking the time to share your thoughts on your stay at the Holiday Inn LONDON - CAMDEN LOCK.Please keep in mind that your input is incredibly useful to us. We use feedback like yours to make adjustments to our brand in order to always improve the guest experience. We're thrilled you enjoyed the hotel's service, we do apologise about the external noise. We hope to be able to serve you again in the future.Thank you for choosing Holiday Inn.Sincerely,Ruben PintoGuest Service Manager
Leonah
Стандартный номер с кроватью «queen-size»
Гость проживал в июля 2023 г.
Пара
Отзывов: 26
3.0/5
Опубликовано 23 сент. 2023 г.
No thrills and tiny rooms.
Перевести
Ответ от объекта размещения: Dear Leonah, Thank you for choosing Holiday Inn and taking the time to share your thoughts on your stay at Holiday Inn LONDON - CAMDEN LOCK.I'd want to begin by apologising for not living up to your expectations. We endeavour to make each stay as enjoyable and comfortable as possible, and we will utilise your feedback to coach our crew in the future in order to deliver a better experience.I hope you will give us another try by staying with us again so that we may prove that your disappointing experience was an outlier.Thank you for sharing your thoughts, Kind regards,Ruben Pinto
Hualiang
Номер с 2 двуспальными кроватями
Гость проживал в нояб. 2022 г.
Семья
Отзывов: 8
4.0/5
Очень хорошо
Опубликовано 23 дек. 2022 г.
Good location, very friendly staff, buffet breakfast is good!
Перевести
Ответ от объекта размещения: Dear Hualing,, Thank you for taking the time to share your thoughts on your stay at the Holiday Inn LONDON - CAMDEN LOCK. Please be aware that your input is extremely valuable to us. We're pleased you liked our hotel staff and breakfast. We aim for a 10/10 service. We use feedback like yours to make continuous changes to our brand in order to improve the guest experience. We hope you will give us another chance to serve you in the future. Thank you for selecting Holiday Inn. Sincerely, Ruben Pinto,
Гость
Стандартный номер с кроватью «queen-size»
Гость проживал в февр. 2022 г.
По делам
Отзывов: 1
5.0/5
Превосходно
Опубликовано 2 апр. 2022 г.
Clean room
Friendly staff.
Перевести
Ответ от объекта размещения: Dear Guest, Thank you for taking the time to share your thoughts on your stay at the Holiday Inn LONDON - CAMDEN LOCK. Please be aware that your input is extremely valuable to us. We're pleased you liked our hotel and staff. We aim for a 10/10 service. We use feedback like yours to make continuous changes to our brand in order to improve the guest experience. We hope you will give us another chance to serve you in the future. Thank you for selecting Holiday Inn. Sincerely, Ruben Pinto,
Ответ от объекта размещения: Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We are pleased you enjoyed our stay with us, we strive for a 5/5 service. Again, thank you for choosing Holiday Inn. Sincerely, Ruben Pinto
은진
Стандартный номер с кроватью «queen-size»
Гость проживал в июня 2024 г.
Семья
Отзывов: 3
3.5/5
Опубликовано 2 авг. 2024 г.
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Ответ от объекта размещения: Dear 은진,Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at our hotel. We truly appreciate hearing from our guests as it helps us improve and enhance our services.I apologize for the inconvenience caused by the noise during your stay. Please rest assured that we take this matter seriously and will address it with our team to ensure a more peaceful environment for all our guests in the future.On a positive note, I am glad to hear that you found our staff friendly and enjoyed the breakfast we offer. We strive to provide exceptional customer service and delicious meals to make your stay as comfortable as possible.If you decide to give us another chance in the future, please do not hesitate to reach out to me directly so I can personally ensure a more pleasant experience for you.Thank you once again for sharing your feedback with us. We hope to welcome you back soon and provide you with an improved stay.Warm Regards,NikkyGuest Relations Manager