Point A Hotel London Paddington

Хорошее расположение, номер небольшой, хороший завтрак.

Стул и простыня выглядели немного старыми. Внешний вид отеля выглядел хорошо, внутри есть лифт. Некоторые очевидные дефекты следующие: 1. Слишком мал, чтобы полностью открыть два больших чемодана. 2. Крючок в ванной сломан. 3. Сливные отверстия в ванной засорены, вода сливалась очень медленно. 4. Рядом метро и звук поезда слышен до 23:00. 5. Звукоизоляция плохая. Когда соседи закрыли или открыли дверь, как будто кто-то открыл вашу дверь.

I liked their friendly service at the counter. Be careful that the amenities are minimally prepared.

We booked a twin room but when we arrived they were not able to offer us that. Instead they gave us a larger double room with complimentary breakfast and free drinks to compensate for that, which was great! Just a note though, they will charge you for putting luggage at the hotel.

Very helpful and friendly staff, room is exactly as advertised in the photo, great stay! Highly recommend

I am writing to express my disappointment and frustration with the service I had received from Point A Paddington hotel .After we checked in, we used the toilet and went out immediately. But when we came back at night，we found a terrible stain hidden behind the pillow ,something like blood and body fluid.I told the situation to the receptionist, but she only promised to clean it by herself. She told us since we had used the toilet, we could not change the room! The stain was so disgusting and we could not accept it! At last,after long time's communication,we changed the room, which was more cheaper in the basement. I asked for a refund or compensation, But even after we checked out ,we hadn't received a satisfactoy response. It was a terrible experience and wasted a lot of time.We hope you will take it seriously and take immediate action.We are looking forward to your response.