Честные отзывы об отеле Wilde Aparthotels, London, Aldgate Tower Bridge от реальных посетителей
8.8/10
Очень хорошо
Отзывов: 134
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Честные отзывы
Местоположение8.4
Удобства8.7
Сервис9.1
Чистота8.9
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Отрицательные отзывы(1)
Dactyld
Апартаменты-студия
Дата заезда мар. 2023 г.
Бизнес-путешественник
Отзывов: 15
8.0/10
Очень хорошо
Дата отзыва 15 мая 2023 г.
Не плохо, только немного
Оригинальный текстПеревод от Google
Ответ от объекта размещения: Hi DactyldThank you for taking the time to review your stay. I am sorry to hear that the size of the room let down what could have been an amazing stay, we do hope to welcome you back in the future to make up for this. All the best Leah - Front Office Manager
Анонимный пользователь
Квартира-студия (трехместное размещение)
Дата заезда июля 2025 г.
Семья
Отзывов: 1
7.0/10
Дата отзыва 10 сент. 2025 г.
We stayed at the Wilde Aparthotel Aldgate Tower Bridge for two nights at the end of August and had a rather underwhelming experience. We expected more from this hotel, judging by its ratings online. As Coldplay was in town (our reason for visiting London), prices were higher than average.
The hotel is a five-minute walk from Aldgate East and about eight minutes from Aldgate Station. Liverpool Street Station is technically in walkable distance aswell, though taking the bus there is easier, with a stop right in front of the hotel. I wouldn’t recommend walking to Whitechapel for the Elizabeth Line – the walk felt long, annoying, and unsafe. Also, avoid walking further down the road toward McDonald’s after dark – sketchy atmosphere, and we saw two police scenes within those five mins of walking. Walking to Aldgate or Liverpool Street is safer.
The arrival was.. odd. No one greeted us, and we waited in the lobby for several minutes before someone finally helped us at a not-so-clean high table. The staff member seemed demotivated and spoke very quietly, though check-in was quick. Unfortunately, we were charged twice despite prepaying nearly a year earlier through a third party. This was resolved after I spoke with the manager, but I was surprised it was marked as a “user error” on our invoice, and no small gesture like waiving the early check-in fee was offered for the inconvenience.
We were given a room on the 9th floor. The corridors are dim, with black walls and stuffy air despite it being just 22 degrees outside.
The “triple room” is simply too small for three adults. The storage areas under the twin beds is smart, and there is a small wardrobe with two drawers, but oddly no safe to store your valuables. A table and chair cramped the room unnecessarily and looked cheap compared to the rest. The sofa bed was decent but had a pretty thin mattress and annoying metal railings that can be a little annoying when standing up / lying down; there was also no nightstand, only a photo shelf right above it where you really can’t put anything.
The kitchen area becomes very narrow once the sofa bed is pulled out. The fridge and sink were great, but the bins were tiny and filled up after just one day. The bathroom was also cramped, with practically no counter space. No toothbrush cups, Q-tips, or cotton pads were provided – unusual for a 4-star property. The soap dispenser was nearly empty and even fell out of its holder, and none of the dispensers were secured/locked, which isn’t hygienic (most hotels have that nowadays, for a reason!). We didn’t know where to go with dirty towels as there was no designated spot for them and no space. The heated towel holder being *right* next to the toilet is weird and inconvenient.
We had the AC running for hours & hours on end, yet it barely managed to cool down the room to an acceptable temp. At least it was quiet enough to keep on at night. The TV had few channels but casting worked very well. Light controls were fine, and the blackout blinds were excellent– also essential, since the windows aren’t tinted from the outside.
On the positive side, the room was clean, beds were comfortable, and it was quiet at night despite the hotel being full. We skipped breakfast as there are better options near Liverpool Street Station that we wanted to try out.
All in all, our first ever stay at a Wilde property was just okay. The location is central but not particularly the nicest, the staff lacked warmth, and the triple room was way too small for three adults. It should not be sold as a triple for three adults and would be better suited for parents with a small child. I imagine the higher room categories might do a better job of accommodating three adults.
We had what we needed; a clean room with good public transport connections. However, we wouldn’t stay here again as there’s better options out there.
Перевод
Гость
Улучшенная студия (трехместное размещение)
Дата заезда сент. 2025 г.
Семья
Отзывов: 1
9.0/10
Замечательно
Дата отзыва 2 нояб. 2025 г.
The staff and service provided was top tier. Lee and Abhir were very friendly and supportive with any needs.
The hotel is in a great location in walking distance to many places or easy to catch public transport.
Amenities provided were great. Only think I'd add is some wooden spatulas as opposed to metal as the pan provided is non stick so pan was scratched up from the metal utensils provided. Again this is a very minor issue majority of the experience was so lovely and we would definitely stay here again.
Перевод
Гость
Квартира-студия (трехместное размещение)
Дата заезда июля 2025 г.
Семья
Отзывов: 3
10/10
Превосходно
Дата отзыва 27 авг. 2025 г.
It was a good location & clean. Staff were very friendly. Only issue was because we stayed there for less than 7 days (we stayed for 6 weeks) they wouldn’t clean the room. It has an amazing gym & a good laundromat.
Перевод
J3ryet
Квартира-студия (трехместное размещение)
Дата заезда нояб. 2024 г.
Пара
Отзывов: 22
9.5/10
Потрясающе
Дата отзыва 11 янв. 2025 г.
had a really great stay!
service was top tier
one of the best in london
Перевод
Ответ от объекта размещения: Hi J3ryetThank you for this wonderful feedback!We are delighted to hear that you had a really great stay and truly appreciate your compliments, we hope to welcome you back very soon. All the best Leah - Front Office Manager
Laia Sanjuan
Улучшенная студия (трехместное размещение)
Дата заезда июля 2024 г.
Семья
Отзывов: 14
10/10
Превосходно
Дата отзыва 26 сент. 2024 г.
Amazing views from the room
In love with the place 💚
Перевод
Ответ от объекта размещения: Hi Laia Thank you for your kind feedback. We are delighted to hear that you had such an amazing stay, and enjoyed our beautiful city views from the rooms. We look forward to welcoming you back in the future for another fantastic stay!All the best Leah - Front Office Manager
Гость
Улучшенный номер (размещение для двоих, студия)
Дата заезда мая 2025 г.
Пара
Отзывов: 1
10/10
Превосходно
Дата отзыва 18 июля 2025 г.
Helpful staff
Перевод
Гость
Апартаменты с одной спальней
Дата заезда нояб. 2023 г.
Семья
Отзывов: 4
7.5/10
Дата отзыва 3 янв. 2024 г.
We're a family of 4 with 2 young children and booked the studio. But when we arrived, we were told that the room had no electricity and so split us into 2 rooms instead.
While the rooms were generally clean, most of the bath towels had brown patches or old blood stains on them which was quite gross. 1 room that we were assigned to also had a weird fishy smell at the stove area.
The hotel is about 7 min walk from Aldgate East tube station and is located on quiet street. This is not a very pleasant area, and there were always shady characters around the tube station, which made us feel uncomfortable, so we tried not to stay out too late.
Staff were friendly and accommodating but they appeared short staffed during check in / check out timings. Only 2 staff on duty, so there is a bit of a wait if you need their help at these times.
Перевод
Ответ от объекта размещения: Hi Melissa Thank you for taking the time to leave your feedback. I am so sorry to hear of this unpleasant experience in our property, I assure you that this is not the kind of experience we aim to provide for our guests, this feedback has been passed along to our housekeeping department for investigation, and if you wish to further discuss your stay, please do not hesitate to reach out to us directly. Warm regards Leah - Front Office Manager
Lucia Tri N
Квартира-студия (трехместное размещение)
Дата заезда июня 2025 г.
Семья
Отзывов: 6
7.5/10
Дата отзыва 30 июля 2025 г.
Good so far
Перевод
Гость
Улучшенная студия (трехместное размещение)
Дата заезда июня 2023 г.
Семья
Отзывов: 1
10/10
Превосходно
Дата отзыва 25 июля 2023 г.
The room was clean, the location was great, the service was amazing. Love it
Перевод
Ответ от объекта размещения: Hi MINGXIANThank you for your feedback. It's great to know that you enjoyed our clean rooms, great location and amazing service, we look forward to welcoming you back soon, for another wonderful stay. All the best Leah - Front Office Manager
megha footwearbd
Апартаменты-студия
Дата заезда янв. 2023 г.
Бизнес-путешественник
Отзывов: 11
7.5/10
Дата отзыва 24 февр. 2023 г.
Nice and good all thanks
Перевод
Ответ от объекта размещения: Hi megha footwearbdThank you for your kind feedback. It's wonderful to know that your stay was a great one, we truly appreciate you taking the time to let us know. We hope to see you again soon!Warm regards Leah - Front Office Manager
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