Great St Helen Hotel

Отзывы об отеле Great St Helen Hotel

Great St Helen Hotel

36 Great st Helens, City of London, London, EC3A 6AP, United KingdomПолная информацию об отеле
Great St Helen Hotel
Great St Helen HotelGreat St Helen HotelGreat St Helen Hotel
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1 ночь

Честные отзывы об отеле Great St Helen Hotel от реальных посетителей

7.4/10
Отзывов: 70
Честные отзывы
Местоположение7.5
Удобства7.2
Сервис7.4
Чистота7.4
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Все отзывы(70)
Положительные отзывы(39)
Отзывы с фото/видео(1)
Отрицательные отзывы(6)
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Двухместный номер эконом-класса
Дата заезда апр. 2024 г.
Семья
Отзывов: 2
6.5/10
Дата отзыва 15 июля 2024 г.
We have stayed in this hotel for around 10 days with two rooms. We pick this hotel because of the location, we could reach the liverpool station and go travelling with most of the rail lines. However, the room is too small. Obviously we overlooked the pictures of the room. Basically we step in the room and the bed is on the left side toilet in the front. We go to the receiption and see if we could pay to upgrade our room. The receiption is really helpful. He calls the manager and asked immediately and did as much as he could. Eventually we could upgrade one of our room but not the other one. If you are on budget, it could be suitable choice. I am definitely not going back to it if I am going to UK next time. It's just too small of a room, and not a good choice if you are looking for a memorable experience going to london for family trip.
Перевод
Ответ от объекта размещения: Dear Guest,Thank you for taking the time to share your experience with us. We are glad that you chose our hotel for its convenient location near Liverpool Station, which we understand is perfect for those traveling around London.We truly appreciate your feedback regarding the room size, and we’re sorry to hear that it didn’t meet your expectations. We understand how important comfort is, especially when traveling for a family trip, and we apologize that the space was not as anticipated. We're glad to hear that our reception team was able to assist with an upgrade to one of your rooms, though we understand that it wasn't possible for both.Your comments are valuable to us, and we’ll be sure to review the room descriptions and photos to ensure clarity for future guests.We appreciate your honest input, and we hope you’ll consider giving us another chance in the future should your travels bring you back to London.Best regards,
Riz007
Двухместный номер эконом-класса
Дата заезда дек. 2024 г.
Семья
Отзывов: 1
10.0/10
Превосходно
Дата отзыва 20 янв. 2025 г.
Fantastic Location. Very clean
Перевод
Ответ от объекта размещения: Dear Guest,Thank you so much for your kind words and for taking the time to leave such a positive review. We are thrilled to hear that you enjoyed our fantastic location and found the property to be very clean.Your feedback on the surroundings, amenities, and service is greatly appreciated. We strive to offer the best experience possible for our guests, and your comments are a true reflection of our team's efforts.We look forward to welcoming you back in the future for another great stay!Best regards
Гость
Номер с видом на город (размещение для двоих)
Дата заезда апр. 2024 г.
По делам
Отзывов: 21
10.0/10
Превосходно
Дата отзыва 22 мая 2024 г.
Nice small hotel, wonderfully located by Liverpool Street Station.
Перевод
Ответ от объекта размещения: Dear Guest,Thank you so much for your kind words and for taking the time to leave such a positive review. We're thrilled to hear that you enjoyed our convenient location near Liverpool Street Station and that you had a pleasant stay at our hotel.Your feedback means a lot to us, and we’re delighted to know that you had a great experience with our surroundings, amenities, cleanliness, and service.We hope to welcome you back on your next visit!Best regards,
Lazam
Номер с видом на город (размещение для двоих)
Дата заезда сент. 2023 г.
В одиночку
Отзывов: 15
6.5/10
Дата отзыва 9 янв. 2024 г.
Near to the station, hotel room was ok for a short trip
Перевод
Ответ от объекта размещения: Dear Guest,Thank you for taking the time to share your experience with us. We are glad to hear that our location near the station was convenient for your short trip.We appreciate your feedback regarding the room, amenities, cleanliness, and service. Your comments are valuable to us, and we will work on improving these areas to provide a better experience for our future guests.We hope to have the opportunity to welcome you back in the future!Best regards
isabel ferreirua
Двухместный номер эконом-класса
Дата заезда дек. 2023 г.
По делам
Отзывов: 6
9.0/10
Замечательно
Дата отзыва 29 янв. 2024 г.
Muy buena experiencia
Перевод
Ответ от объекта размещения: Dear Guest,Thank you for taking the time to share your feedback. We're glad to hear that you had a very good experience with us, and we truly appreciate your kind words about our surroundings, service, and cleanliness.We also value your feedback regarding the amenities, and we will certainly review this area to ensure we continue to meet our guests' expectations.We hope to welcome you back soon and provide an even better experience during your next stay!Best regards
Gerhard F
Дата заезда мар. 2025 г.
Семья
8.0/10
Очень хорошо
Дата отзыва 15 апр. 2025 г.
Great location in the City of London! Friendly staff at the reception and a helpful housekeeping. The rooms are small but adequate and comfortably furnished, although the furniture is worn out. For 2 people we would have preferred a wider bed. The room and linens were clean and well- maintained. Water,tea,coffee,and snacks were replenished daily. A pleasant little hotel with good value for money and a great location! We‘d be happy to come back.
Перевод
Гость
Дата заезда февр. 2025 г.
Другое
10.0/10
Превосходно
Дата отзыва 1 мар. 2025 г.
The quality of this hotel is extremely good - the rooms are tiny (as many reviewers have said) but very well appointed. The shower is simply excellent and the staff extremely accommodating. Overall it represents excellent value and a wonderful night's sleep!
Перевод
Гость
Дата заезда янв. 2025 г.
Другое
8.0/10
Очень хорошо
Дата отзыва 18 февр. 2025 г.
It was exactly as I expected. I was happy with what I got. It was clean and functional with a decent bathroom. I wouldn't want to stay there as a couple, due to space, but it was fine for one person. I found the room quite hot, but it did have air conditioning, so putting the air con on helped with that. Having the air con on did mean that a little green light was emitted from the air con display, which was slightly annoying, but aside from that all was well.
Перевод
Гость
Дата заезда дек. 2024 г.
Другое
10.0/10
Превосходно
Дата отзыва 27 янв. 2025 г.
Great location, really reasonable price. Room and bed were relatively small but everything clean, comfortable and nice snacks and drinks available for free. If you want a bed for the night in the centre of London I’d highly recommend! 24h reception and secure. Very friendly and welcoming staff.
Перевод
Гость
Дата заезда дек. 2024 г.
Другое
10.0/10
Превосходно
Дата отзыва 15 янв. 2025 г.
The hotel has a great location, good value for money. Comfortable bed and an excellent shower. Very good use of space too. The hotel is 250 m from Liverpool Street station, which is very convenient. Friendly staff. I will definitely be back.
Перевод
Гость
Дата заезда нояб. 2024 г.
Другое
10.0/10
Превосходно
Дата отзыва 29 дек. 2024 г.
Room is very clean and comfortable. Facilities provided are excellent and I enjoyed my stay. Located close to Liverpool Street, which is a major transport hub in London and well served by shops and eateries. The hotel itself is situated in a quiet area shielded from Street and traffic noise.
Перевод
Гость
Дата заезда нояб. 2024 г.
Другое
8.0/10
Очень хорошо
Дата отзыва 22 дек. 2024 г.
Excellent location, helpful staff at reception. My "basic double room" was in the basement, which I wasn't expecting, but I was pleased that it still had a window so it didn't feel too dark. The room was a decent size for such a centrally located hotel, and it was relatively quiet for the location (although I could hear the door of the neighbouring room bang when it was opened and closed). I thought the mattress was a bit hard, but that's a matter of personal preference. The shower was great (if rather small - I had to be careful not to bash my elbows as I applied my shampoo)! Four stars rather than five because the cleaning could have been a bit more thorough - carpet looked like it could do with a wash, and there were a few marks in the bathroom (spilt shower gel? fake tan?) that ought to have been wiped up. I'd stay again if I needed a room in the area though.
Перевод
Гость
Дата заезда нояб. 2024 г.
Поездка с друзьями
10.0/10
Превосходно
Дата отзыва 15 дек. 2024 г.
Central location next to the Gerkin, very easy to walk to London Bridge, shard and other land marks. Rooms were small but had everything you could need, warm and clean rooms. Shower was great, and nice touch of water, chocolate muffins in the fridge.
Перевод
Гость
Дата заезда окт. 2024 г.
Другое
10.0/10
Превосходно
Дата отзыва 5 нояб. 2024 г.
Great convenience - ideally located a stone's throw away from Liverpool Street station in a nice upmarket area and easy to find. Following a quick check-in, you find your self in a comfortable hotel room with all that is required. The hotel does not offer breakfast, but this is easy to find in the environment around.
Перевод
Гость
Дата заезда сент. 2024 г.
Другое
6.0/10
Дата отзыва 20 окт. 2024 г.
Room was adequate and did feel clean. Unfortunately woken up very early in the morning to house keeping shouting and laughing directly outside my room which continued for an hour and a half. This was incredibly frustrating and ruined out stay unfortunately. There were also dirty towels all through the corridor which just proved their unprofessionalism.
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