EasyHotel South Kensington

The door to our room was already open. When we came inside there was a funny smell coming from the toilet. Hairs were left in the sink and there were cobwebs on the windows. Even though it is a budget hotel, you expect basic cleanliness from the room.

Very nice stuff and great service. The room is not big but a comfortable bed and clean bathroom.

First of all the location was ok . In pictures bedrooms look fine and the bathroom looks clean since I booked only for one night I thought i will book a small room. It was too small and you don’t even have space to move around for two people. And no space to keep our two hand luggages. Bathroom looks fine but shower curtains was so dirty I wish i took pictures of them unfortunately I couldn’t as i was fed up because there was no hot water in the room. I informed the receptionist down stairs and he said to on the tap for few minutes. I did that And i still didn’t get hot water . The next day when I went to check out from the room I informed a new receptionist and he was very rude and he said nobody ever complained and there’s hot water and he tried to argue with us. Poor customer service. Honestly so disappointed with the service. And informed the WiFi is not working and he just ignored what we said . If you want to enjoy your trip to London please book another hotel for your one night stay. This hotel will ruin your entire trip. cheers. Hope this will help someone

Cheap and cheerful! Won’t find anything at this price nearby, although rooms are v v small. Good to get your head down, nothing more.

it’s very very small like box room just the bed was fit in the room nothing else no space to even adjust the luggage as well very tidy room not happy at all and the washroom is just with shower and attached to bed no space at all not happy

The receptionist was extremely friendly and helpful. The room that I received at first got a dead cockroach in the ceiling. And I demanded for a change of room. Receptionist was helpful, got excellent manners and kind to handle my case.

It was value for money with a good neighbourhood and service.It wasn't 100% clean and the bathroom door was semi broken

I know the easyJet/easy hotel is a budget hotel. This hotel has no excuse for cleanliness and making sure things work.. We got to our hotel the shower didn’t work properly. The TV had no sound room smelt. I went to reception and they moved this to another hotel room . this was smaller than the one I booked, but Tv works shower temperature hot or cold no medium. The sheets were dirty, duvet was ripped not a pleasant experience. A few days in and I’ve been still haven’t been emptied room got hot as it had no windows, because of the rubbish began to smell I would suggest staying in a hostel, as this hotel should be listed at hostel or one star hotel I filled out form to complain on day of arrival to head office, but still waiting for reply three days later Avoid you’ll be better off spending more money or sleeping in a cardboard box

EasyHotel South Kensington provides a budget-friendly option in a prime location. While rooms are compact, they are clean and efficiently designed, offering essential amenities for a comfortable stay. The hotel's no-frills approach caters well to travelers seeking affordability without compromising on cleanliness. The staff is helpful, making check-in and out hassle-free. Keep in mind that amenities are minimal, but the hotel's strategic location compensates by providing easy access to attractions and public transport. For those prioritizing value, EasyHotel South Kensington offers a straightforward and economical choice.