Extended Stay America Suites - Los Angeles - Long Beach Airport

Отличный отель, чтобы остановиться !!!!!! Отличный сервис, очень внимательный персонал, чистые помещения и красивый район !!!!!!!

The staffs were friendly, we stayed for 1 week and our experience was great there.

The staff was very friendly and kind unfortunately they were out of shampoo, conditioner and other toiletries . The bathroom wasn’t the cleanest and some of the towels were dirty/dark. Also we had a cockroach in the restroom.

垃圾的很，很少進行差評，再不濟也就不做評價，提前三天退房，説好的退款，到時候還是沒退，環境差的**，早餐就門口擺了點麪包，各種的差，沒有任何一點值得入住的。

Room wasn’t cleaned at all, soap was opened and used. Bed was unmade and looked like someone had been sleeping in it. Sheets were dirty. Lock on the hotel door was broken. Smelt like feet. When I asked for a room that was a bit cleaner and had basic safety they just gave me a new set of sheets. I didn’t even stay one night since I felt unsafe having no lock.

The place is infested with critters. As I came into the room after checking in, the room had a horrible smell and when opening the fridge, small critters were running by the door. I spoke to the manager right away and she promised the refund for the reservation which I am still waiting to process by *******. I booked because of the brand of Extended stay America and got mislead. I went back to check the reviews and notice that two to three months ago there was also same complaints about smell and critters . I hope the manager reads this and process my refund as soon as possible.

I found a cockroach in my room. The kitchen doesn't come stocked - only if you ask for supplies. Lots of things were broken and hastily fixed or patched with caulk (the drawers on my dresser didn't stay closed) The breakfast was coffee and a granola bar if you were lucky, an oatmeal packet if you were even luckier.

We didnt have the best experience with the cleanliness. Our bedsheets were stained with brown stuff, there was hair in our blankets. The whole place wasnt wiped down or sanitized. Bed sheets hadnt been changed. It smelled horrendous. The only positive is that the staff was kind and the parking was good. There were people standing around the property for hours at a time doing strange things, the police were called. No place for children.

The hotel is a little outdated but the room was quiet and ready early. Check in for efficient.