Hampton Inn & Suites Alexandria Old Town Area South

Hmmm.this is my second time going to this hotel, I loved it the first time but not this time. Everything about this hotel is really nice, the place neat and staff are all nice. But the problem is I parked my CAR at the parking lot of the hotel and woke up in the morning to find all my car tires were stolen. I mean all four tires of my care were gone.the crops were called and that was it.No body from the hotel even called to check on us or said anything. The manager was not around and I left a message that he should called me and up till now no one has called. I don't think I will ever go to this hotel again even though it a nice place I don't like the way my situation was handle..

Very good hotel situation. The location is great to get to the WA mall quickly. The lower/ground floor was very clean and service was excellent (Way-to-go MIMI!!) However, when you go into the upper floors the rest of the hotel smells very musty. The rooms are adequately cleaned but still smell musty/damp. Overall a good experience and would stay again.

Good breakfast. Good service. But the entrance of the hotel is very close to the highway. If pass the entrance, has to turn back with long distance

The hotel was clean and staff was very accommodating.

Great location! There are so many restaurants right around the block on King Street. This is a very nice hotel. An oldie but goodie. Very large atrium where you can sit and enjoy the included breakfast every morning. VIP happy hour was perfect. We would definitely stay there again. Clean and friendly.

第一天晚上居然沒水，説市政在搶修

What I did nit like - there were people complaining of not getting their complementary breakfast at 10:01am. The notice in the elevator notes that breakfast is until 11am, but if you come at 10:01 it is already closed. However, at check in, front desk tells you the time when breakfast is open. But, if you get another notice that is contrary, it gets confusing.

Terrible customer service. I was there for just a few hours to rest for an early morning flight and asked for a quiet room. Was given a lower floor room facing a very busy highway. Despite hotel being almost empty. Didn’t want to go back to the front desk because the persons there were so rude. I am a diamond Hilton member. Don’t expect this type of service from a Hilton property.

A budget/pet friendly hotel that is wheelchair assessable, clean and safe with friendly staff. Hotel is old and worn, but you can tell they are doing everything to keep it clean and safe. Only problem is the overly stinky fragrance used in the hallways. I found the smell to be a overpowering There are no restaurants within walking distance without having to walk across the highway but each room has a microwave oven and tiny refrigerator, so you can bring your own food or you can purchase one of their generic frozen meals for $9.00. Wine can also be purchased in the lobby pantry for $30 per bottle or you can drive 5 minutes away and lot less. If you prefer an upscale super clean modern place with coffee shops, restaurants, entertainment, bars, etc, nearby, this is not the place for you. If you're on a budget looking for free parking, free breakfast in a safe and clean spot with friendly and professional staff and don't care to be in a walking area with things to do, this could be your place.