Garza Blanca Resort & Spa Los Cabos

One of our favourite places

Hotel is nice BUT very disappointed with trip.com I was told this was booked thru ******* which I didn’t want to do and was charged an additional 100$ fee at arrival without ever been warned ahead of time

This hotel is perfect, the all inclusive feature is unnecessary.

酒店比較新，有智能馬桶，這點不錯。餐廳選擇比較少，日本料理味道不錯，牛排一般。即使選擇全包 也要小心，很多都是收費的，不小心點兩個椰子，居然35美刀，很坑。衞生打掃時間也是很糟，早上打掃拖到下午四點，夜床服務五點多就來了，第二天夜床服務又到了晚上十點，都準備休息了，就沒讓進門。

The hotel looked nice but the stuff uncompetant. They did not clean my room 2 days in a row and I was leaving the room at 8am coming back at 5:30pm. When I complained about it the manager answer me they have until 6pm to do the room even tho it has been 2 days no one cleaned it very unprofessional

This resort and the customer service is the worst that I've ever been to. I have been to cancun and many other los cabos resorts but this place was the worst. First of all, check in took way long, wasting our time. What is the definition of all inclusive resort??? There is not enough restaurants to go to and the rooftop restaurant for lunch is not kid friendly. Its for lunch not even for dinner. Then the only choice we had was outside food truck for lunch. The cafes (coffee and gelatos are not included in the all inclusive) Toothbrush, toothpaste are not provided, you have to pay for them and they are $21 USD. They are just travelers kit kinda toothbrush. Our baby had a allergy reaction so we asked for medicine, of course they dont have it so we went down to market to purchase them, they are $70 USD for claritin!!!!!! are you kidding me? The restaurants have menu that are not inclusive and it is not written on the menu nor told and they would charge extra for it. Nothing to do there, spa is extra charge and masssage is $350 USD for 50 minutes.. do you think you guys are in beverly hills? We asked the concierge if there is anything special for our parents 70th birthday, any cake they can do with a candle after dinner but no answer so I asked again..... never got an answer.... What kind of customer service is this??? Will never and ever go anywhere that is affiliated with your company ad will never recommend to our friends.

Beautiful modern resort with all the amenities. Rooms are great. very spacious, clean and comfortable. Only negative was the Mexican restaurant dinner was sub par.

This hotel is lovely and beautiful and pretty compact so it’s easy to get around. My one bedroom ocean view suite was the best room I have every stayed at. So spacious and beautiful and amazing views. Only complaint is that the food at the hotel was not very tasty.

The ads and photo show ocean view, but in fact it is not facing the ocean, far from ocean at the side, the front desk people are so cold and not qualified to work in hospitality.