Oulton Hall Hotel, Spa & Golf Resort

Great experience with superb food. Didn’t try the spa but will definitely try next time

Had a great stay. Very grand building and service was great.

The service was great throughout the stay. Evening meal was really nice slightly slow but friendly staff. Breakfast was also of a good standard.

很不錯，經理Nick非常熱情

This is a beautiful historical building. Excellent friendly staff. The only issue is that a luxury Spa Hotel is expected to offer some simple slippers or even a bath robe to guests?!

Stayed at the hotel many times, Rooms on the higher floors are somewhat dated but only seem to be used at peak times.

Great service all round from reception staff to spa staff and to restaurant staff. Great food. Comfy beds. Lovely grounds

Disappointed. I booked a night here and a table at the restaurant for a quiet getaway with my partner. The parking was good and the initial impression was a lovely building and grounds. Reception was lovely and gave an impression of a luxury resort. The reception staff were extremely courteous and efficient. After that it went downhill rather. The room, although cleanly presented was rather disappointing with very limited facilities. In a spa resort I would have at least expected proper toiletries in the bathroom, even if it was just to upsell me their spa products! The biggest disappointment was most definitely the restaurant for both dinner and breakfast. I can only describe this as resembling Fawlty Towers. The bread on my starter was literally so hard it was impossible to eat (yes I have got all my own teeth) and when I explained this to the waitress she just said “oh no”. My main course was stone cold. The restaurant manager, came across and stuck his finger in it, shook his head and did send it back to be replaced. I could see the couple on the opposite table had to do the same with their food so my experience clearly wasn’t a one-off. The wine however was lovely. My partner ordered sea-bass which was poorly cooked and soggy. Breakfast saw no coffee, just a mug of milk, no glasses, teaspoons, no hot food ready, no one brought us tea as requested, we were ignored. Guests were wandering round looking for cups and cutlery. The whole thing just felt poorly managed.

Been here a few times before and always relaxing. Book table neuter your stay though