Happy Guests Lodge

On arrival the place looked run down. The room was reasonable but a bit dark. The TV had 4 thin lines down it and the volume cut out twice. The bathroom had signs of mould and rust. The shaver light wasn't working and extractor fan was very weak. The refreshments in the room consisted of 4 teabags and some sugar - no coffee and I had to ask for milk. The continental breakfast consisted of a choice of three cereals, whole milk, bread for toast and margarine - plus some juice and tea/coffee. I got a cheap last minute deal but I would have regretted it if I'd paid the full amount.

My first thought when I arrived was, oh dear where the devil have I chosen to stay, as the entrance is very welcoming. Well you get what you pay for, and yes it wasn't overly expensive. I entered the reception through the door in which the glass was shattered, and a rusty table with a full ash tray was. The young man on reception was very polite and friendly, although his English wasn't great. He gave me my door card and pointed the way to the room. All I will say is please look at the photos that I have attached and make your own opinion. I assure you the room is nothing like the online photos. Completely broken blinds, windows with black mould/gunge, carpet filthy, bathroom floor curling up completely around edges, grease and dirty around sink and oven, microwave full of rust!! I understand some rooms have been upgraded but this one wasn't. I was booked in for 6 nights, but on the second evening of listening to noises in the room (not a clue what they were from, but was a lot of scurrying) and getting bitten badly by bedbugs, I booked alternative accommodation for the rest of my stay (4 nights) and left very early the next day. The hotel is not interested. I did speak to the young man on the desk and he did come to look at the room, but just smiled and said "yes I see"! Room 10 - "Apartment" (Not an apartment)

Far from what's been advertised! "Manager" ( at least claims to be one) was too kind when we arrived. That's already a red flag! Asked us for booking confirmation email that contains PIN number and ref number. He took a photo of that! Please bear in mind that PIN must not be shared as it can be used to change reservation, add or remove feedback or even request personal data! Room was superficially clean (hoovered carpet, no dust on desk etc.) but loads of satins and marks on the walls, floor, rust and holes in bath tub, black mould in bathroom, dirt on bin, missing one towel and missing one duvet cover, huge draft through the window (you could literally feel wind getting through it), mould around windows, cobwebs on the wall, stains on bed sheet and so on. This place should never been rented out in this condition! Photos speak out for themselves ...