Hotel Diana

Good location. Reception and breakfast room nice. Internet connection good Rooms very basic and very old fashioned. Old fashioned floor tiles. They only change towels if you request it. If staying for more than one night - they make the bed and do a quick clean. The water in the shower and washbasin was lukewarm. The toiletries are very poor quality and the towels have seen better days. Hairdryer was weird and impossible to use, so dated. Lots of noise from people coming in late and from the street until 02:00 They need to put in secondary double glazing and some form of soundproofing Breakfast - nice, with a reasonable choice

Had a bit of difficulty finding Hotel San Martino to check in but we actually stayed at Hotel Diana which is around the corner from San Martino. Hotel Diana is nicely decorated inside. We had everything we needed for our stay. We went to a wonderful restaurant (Da Rosolo) suggested by the hotel. The next day we wanted to have the breakfast buffet but was turned away due to lack of space because of many conference attendees were having breakfast there. The hotel did suggest Pasticceria Pinelli and we had good coffee and enjoyed delicious local pastries with outdoor seating across from the bakery One negative point: We were a bit cold and wished there were extra set of blankets inside the room as the reception closes at 8pm. By the time we returned from dinner it was too late to contact the reception for help. We enjoyed our one-night stay and would recommend this budget-friendly Hotel Diana to those visiting Lucca.

The hotel is in a great location and the staff were very friendly and helpful. The room had unusual but interesting decor. Breakfast was a little uninspiring and the coffee was dreadful. The only real negative was the slamming shut of the outer hotel entrance door by fellow guests. It can't be that difficult to install a soft close door. Overall , good value for money

This is a very nice property in an excellent location, close to the train station. Our room was a 2 room suite which also had a twin hide-a-bed hassett. The €10 breakfast was a bargain. I have certainly stayed in my fair share of hotels, this is a first class hotel.

Our room was the one pictured online, lime green aspects, beautiful glass pendants, spacious bathroom, parquet floor, retro wallpaper in clothes storage. Hotel Diana, Lucca is the newer addition to The San Martino round the corner and is a superb alternative to the nearby Pisa. The historic building is typical of the area, close to the Puccini church, and all that Lucca has to offer. A bike ride ( and a walk) around the city was a highlight of our three week Italian holiday. In Pasta, a nearby restaurant was also a most memorable meal. We paid an extra 10 euros for their plentiful breakfast offering each day.

I only spent one night but the Hotel Diana was so convenient to everything in Lucca. Train station, walking trail, restaurants and sights.Very clean and all the staff were so helpful!!

Easy to follow map directions from host. Quiet room with good shower. Plenty of space for bags. Had key to building as well as our room so that we could come and go as we pleased. Amazing hosts that were very accommodating, we go back too late from our morning walk for breakfast but they were happy to serve us and nothing was a problem. They also looked after our bags once we checked out so that we could look around their beautiful town some more.

Great location midway between station and Duomo. Very clean plus helpful staff.

Room is fantastic, but lots of stairs, fine for me but others might struggle. Staff were amazing… like super amazing. Loved my stay here.