Novotel Lucknow Gomti Nagar: отзывы

The food is not that amazing, but the amenities and pool are nice. Very friendly and efficient staff.

The hotel was good. But somehow I did not like the taste of the food (it's totally my personal thinking).

Awesome stay, Friendly staff, clean rooms

Not look like 5 star. It’s like 2-3 star

Clean and beautiful room Breakfast was good

Nice stay

친졸하고 좋았음

Отличная уборка номеров. Меня уборщик попросил оставить отзыв, но, извините, имя не запомнил. Буду называть его Джимми. Так вот Джимми лучший из персонала. Всегда интересуется что требуется, доброжелательный, называет меня сэром. А вот в ресторане все хуже. Чай несколько раз на ужине заказывал - не приносили. Постоянно искать надо кого-то чтобы водички налили.

The food was excellent, especially the starters and Nihari. Shivendra was a very nice guy, made our dining extremely comfortable and my kid enjoyed too. Definitely a place to visit again. The fish strarter was good. Mutton curry was nice. Deserts were also tasty.

Not providing minral water ( bislery/ kinely) ,providing filter water, And also room service billed more than menu , and also extend Facility very poor , and charging more than previous tariff. Very Bad experience to stay in Novotel Lucknow properties.

Where to begin, I had my reservation on the 21st, when I was ready to check in and they say they do not have any rooms available. This is 10:30 p.m. at night I asked the staff where I was supposed to go since I had just arrived at Lucknow. So, they arranged a room next door in a hotel called Ginger. They claimed the hotel was owned by Taj, did not seem like it, since I was tired and accepted to stay. The next day it did not get any better, finally they gave me a room around 2:00 p.m. Overall it was not a good experience staying at Novotel, nothing about this hotel is a five-star property not the property, service nor amenities. I would recommend Hyatt or Taj which are far better properties. Refund Status: Today is October 1st and I still haven't received the refund for the first night that Novotel agreed to refund. When I contact the property, I do not hear anything back from them. Terrible, terrible, terrible customer service and experience.

The experience was nice. The staff is helpful. Housekeeping staff are generally very kind and ready to help especially Shivani. The hospitality in the buffet is also commendable. It’s overall good experience. Bhavish, Upendra and Chandra were also helpful.

We booked dinner via dineout, after we started to go for the plates, they informed us that their dinner buffet is for Rupees 1,999/- + Taxes for dineout customer only, whereas nothing was mentioned about such prices anywhere on the app while booking. Moreover, what kind of offer are you running if you are increasing the price before applying the offer. This is a malpractice, to lure in customersand then humiliate them to pay full price. This is illegal and I might send a notice regarding the same to the consumer court. On the other hand, their dinner was for Rupees 1,475/- + Taxes for all other guests except us(dineout). We were treated badly and they forced us to pay for coffee which we did not even have. Finally, after suffering much, we left the hotel, hungry at 10:15 pm in the night. Shame on Novotel Lucknow Shame on The Square Restaurant

It was a very comfortable stay. Like to thank Jaya and Ankit at the breakfast area they were humble and helpful and made it easy as we stayed there for 23 days Also like to thank Shivani and Bhavesh house keeping staff who were setting up my room near and tidy every day. Couple of suggestions: Few more items can be added to the breakfast menu like medu Vada, uthappa etc. Laundry could be improved as it does not match the 5 star standards.