The Feathers Hotel

Hotel is in an excellent location for the town centre, castle and pubs etc. Tesco down the road for supplies. Stayed here on the hottest nights of the year so far. Only the suites are air conditioned as far as I know (so might be worth an upgrade) and if you have a room at the front of the hotel you will have the sun on your windows all afternoon until it gets dark. Once dark there is a bright lantern out the front so sleeping with curtains open is not really an option if you’re sensitive to light. The floors are wonky as you would expect from such an old building. Plenty of history in this building if that’s your thing. Bathroom shower is good with rainfall head and detachable hose. Grouting in tiles could do with a deep clean but generally cleanliness was very good. Comfy bed and crisp linens. Shower gel on wall and hand soap and moisturiser near basin. Fluffy towels. Hairdryer of suitable quality. The staff are polite and helpful. Bar does good selection of drinks and Starbucks coffee. Nice courtyard for sitting outside. Secure parking accessed via a narrow and low entrance - warning ! Car park is charged at £7.50 a night. Breakfast was very good. Selection of cold stuff including cereals, yogurt, fruit etc and hot breakfast cooked to order. Press pump pot of coffee supplied. Had some tapas one night at the hotel, as we were relaxing, after a long day, watching Wimbledon, with some beers and it was very good. Would definitely stay here again, all the staff were very helpful and friendly.

On arrival, we were concerned about the room as we were told a queen bed suitable for 1 but can accommodate 2 ???? The room was adequate, we book for dinner and breakfast, what we believed to be à la carte. On arriving at the restaurant we were taken to our table and given a menu for Sunday dinner (which is there Sunday lunch menu) we quired this and was told there is no à la carte on Sunday? So we ordered our food, the starter was not bad at all, but the rest was appalling I think they had dished up the remains of the Sunday lunch and the gravy was so salty! So we had a chat to the waitress, and she brought out some more potatoes and gravy that were better but still very poor. We informed the manager and cancelled the breakfast as we had no confidants in the food. We then informed the manager about the cleanliness of the bathroom. On check out, the manager had to get the receptionist from outside? I looked at the bill and explained about the breakfast being on the bill after it had been cancelled and asked for the dinner to be removed, and explained about the en-suit again! She called housekeeping and I showed them the pictures, I then paid the bill. By the time I got to the car and loaded the receptionist, the housekeeper and others were outside (vaping smoking chatting) under the Manager's nose! I don't think they run a very tight ship!

This review is long overdue! Staying at the Feathers, dining, drinking and seeing and learning about the history of the hotel and the surrounding area was a truly memorable experience! Grace, Kelly, Lou and Glyn are the best! I hope to see you all again in the future!

We stopped at The Feathers Hotel in Ludlow for afternoon tea with six people and our two beagles — and it was one of the highlights of our trip. The staff made us feel welcome, not just us but also our dogs. The atmosphere is full of historic charm, with beautiful surroundings that made the whole experience feel really special. Our afternoon tea was delicious — from the freshly made sandwiches to the scones and cakes, everything was very nice. The team went out of their way to accommodate us, and we never once felt rushed or overlooked. We would love to return next time we’re in the area. Highly recommend for anyone looking for a relaxed, memorable stop in beautiful Ludlow!

The hotel is stunning from the outside with cosy spaces downstairs and polite staff, we even got a call a few days before to see if we needed anything. The room was a little on the snug side for 2 grown men and it was really hot. That meant we had to have the windows open which means we were woken by all sorts of early morning street noise from the main road outside. Breakfast felt like they were understaffed, you had to book a time slot even though there was plenty of space. The full English was tasty but unfortunately everything felt like it needed a good clean, dirty crockery, cutlery and sticky tables which took the shine of something which was nearly £20 per head. As a result we didn’t bother having it on the second morning and grabbed pastries from the local Tesco instead. No doubting the place is well located - just moments from the towns attractions, 5 minutes walk to the train station and it’s only 30 minutes or so from Church Stretton for walking the Long Mynd if that’s on your to do list.

This hotel was a huge disappointment. We booked thinking it would be a special experience, and had heard many comments from people who had been a long time ago and told us how wonderful the place was. Sadly, based on this experience I would say not any more. The rooms are small, which I personally don’t find a huge problem, but they are also, at least in late August, unbearably hot. A fan is provided, which I had to leave on all night, and even so, it was difficult to get a good night sleep. Would you want a glass of cold water to refresh you, renounce, for the quirky design of the tap makes it impossible to get cold water, an idiocy I had never seen anywhere else. The duvet were thick winter duvets, which didn’t help. The bar food is reasonable, but the restaurant food is expensive and frankly mediocre (the worst bread and butter pudding I ever had, by a long mile). Breakfast is sort of premier inn standard. The dining room was left in charge of two youngsters, one excellent, one not suited for this job. Everything taken in, a disappointing experience, even more so because the building is absolutely wonderful and one feels something really good could be done with this place.