BrianD782
10 июля 2025 г.
On arrival, we were concerned about the room as we were told a queen bed suitable for 1 but can accommodate 2 ???? The room was adequate, we book for dinner and breakfast, what we believed to be à la carte. On arriving at the restaurant we were taken to our table and given a menu for Sunday dinner (which is there Sunday lunch menu) we quired this and was told there is no à la carte on Sunday? So we ordered our food, the starter was not bad at all, but the rest was appalling I think they had dished up the remains of the Sunday lunch and the gravy was so salty! So we had a chat to the waitress, and she brought out some more potatoes and gravy that were better but still very poor. We informed the manager and cancelled the breakfast as we had no confidants in the food. We then informed the manager about the cleanliness of the bathroom. On check out, the manager had to get the receptionist from outside? I looked at the bill and explained about the breakfast being on the bill after it had been cancelled and asked for the dinner to be removed, and explained about the en-suit again! She called housekeeping and I showed them the pictures, I then paid the bill. By the time I got to the car and loaded the receptionist, the housekeeper and others were outside (vaping smoking chatting) under the Manager's nose! I don't think they run a very tight ship!
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