GuestHouse Lugano Center Apartments by LR

Booked this room with kitchenette hoping to cook some noodles soup for dinner. However, there are no pots/dishes/cutlery/dishwashing liquid available

We stayed at this hotel for one night on our journey from Lake Como to Zurich. Website information is little misleading that this location is walkable to Lugano train station. But its 1.5 km from station, but there is bus stop opposite to the hotel. This looked like apartment coverted to hotel. very basic ameneties. Hotel staff was good and provided details for late check in, but did not give correct details about bus in the morning to go to train station. One couple helped us in the morning with bus details and we were able to reach station on time to catch 6:35 am train. It is very hard to find cab in this area. Bus is preferable, so please make sure you have enough details about bus schedules. I would not recommend this hotel until you have very short stay to catch an early train.

Bedbugs everywhere in the room. I have had more than 300 pimples in one night. In the morning, you can even see the bugs running in the room. Run away before it's too late and you bring bedbugs at home !

The room was reasonable for the price. I just wrote this review to warn others about the terrible value for the breakfast. This is subcontracted to a budget cafe across the road attached to a service station. I do not want to criticise the cafe as it is very cheap but it was not an acceptable breakfast for the price we were charged. The hotel subcontracts the cafe and charges an exhorbitant mark up to the customer. Very poor value.

Very small for three people. Seemed very damp. The location was good. 15 minute walk to the centre of the city or the bus stop was right outside the hotel. Staff were friendly. Very expensive place to eat.

when we booked, from the pictures, we expected bigger room. Our expectation was disappointed.

Air conditioning was poor. Beds had only warm covers. Hard to sleep

Most friendly and helpful staff. Nice option overall, especially at this price point.

We had a kitchen in our room, but it was impossible for us to use it without paying an additional fee of 15 francs to get dishes...