BestWestern Plus Luling Inn

位置不錯 距離10號公路很近 服務也很好

It was very late when we arrived and have driven for 17 hours. We are very tired but the room he gave us first was not made. So we came back downstairs and he was quick to upgrade us to a suite.

Staff was very friendly. Added perk was the “managers special” where I was able to get a free adult beverage.

The toilet was full of feces when I checked in. When I tried to flush it, the toilet just began overflowing. I checked out immediately after noticing.

I am extremely disappointed with this hotel and will never stay there again due to their hidden fees and lack of communication explaining what the $95 was for. My stay was booked through ********** where the room was paid for. Then when I got to the hotel they charge you another $95. I've tried to call twice to get an explanation from the manager and the first time they said he wasn't in. The next time I called no one answered. The girl that answered the first time was sweet, but was not much help in explaining what the $95 was for. I was told by ********** that is was a "room tax". What a joke

Typical motel accomadations. Shows signs of deteriation if maintance is ignored. Everything is in good shape now, but if left to the public it will become rundown.

The property was in a good location, and clean. The only issues were my room smella little mildew.

Room coffee maker didn’t work; towels for one…there were two of us!

This is our second time stating and talk about a huge difference the staff was friendly, and the rooms smelled and was so clean.