Boutique Hotel Grote Gracht

Best prijzig voor zo'n hotelkamer. Het was een kleine kamer met een badkamer en toilet. Badkamer hangt alles scheef. Handoekenrekje hing uit de schroeven. Douche was vies van de kalk muren kon wel een verfje gebruiken. Hoofdsteun van het bed is kapot het leder was gebladderd. Het sprei op het bed was smoezelig. Bij de voordeur de deurklink was kapot als je er langs loopt moet je uitkijken dat je kleding niet kapot gaat. Erg duur voor zo'n kamer. Ontbijt was prijzig pp was wel lekker. Personeel is aardig. Voordeel je zit vlakbij het centrum van Maastricht

標準的老荷蘭頂樓複式公寓，一家人住一起真好。行李要提的哈，沒有電梯，當然沒有電梯。當前歐洲緊缺勞動力吧，門口貼着招聘服務員的廣告，僅有的服務員態度也不錯。在馬斯特裏赫特老廣場上看人很有趣

For my stay in Maastricht, I booked the first Hotel Sint Jacob, the sister Hotel Boutique Hotel Grote Gracht. Due to the impossibility of staying in that hotel, we unfortunately moved to this hotel. We traveled for a long time and were tired and happy that they could receive us. The room was on the ground floor, because my husband has problems with his knees due to the stairs, which were narrow and difficult to climb, so the option of a room on the first floor was not possible. The air in the room was stale and did not smell pleasant, but it was already late and we decided to stay. We both slept poorly, although the bed itself was not uncomfortable. The next day I complained about the accommodation, but they didn't have another room for us. The receptionists were friendly, but they couldn't help us. The room is poorly cleaned, there is a bad smell in the bathroom that spreads into the room. There was dust everywhere. There were no closets to store clothes. All in all, it is a negative experience to mark such accommodation with 3 🌟, and its sister Hotel Boutique Hotel Sint Jacob with 4 🌟. They have a modern check in/out system, but everything else is neglected.

After reading reviews, I was worried about the hotel, but the place was charming and the staff wonderful, (especially Chip!) We stayed on the top floor with old exposed rafters from the 15 or 1600s. The basement and the road were built by Romans. The heat was fine once we figured out the radiators. Our bathroom was huge, bright, clean, great shower, and it had a door. Pay for a “superior” room for a great bathroom. Breakfast was good, great breads, and it doesn’t change, but most places don’t change up the breakfast. As in other reviews, street noise was quite noticeable, but for us it was sleepable until New Year’s Eve. The stone streets and close buildings act like an echo chamber. A garden facing room may have been better. That’s not the fault of the hotel. It could use some paint touch up. I would definitely stay there on my next visit to Maastricht.

Location is great. Warm and calm atmosphere. Good and friendly communication. Good strong shower. A long mirror would be convenient. Thank you for the great stay.

Fantastic staff which was very helpful! Unfortunately, my room was not cleaned up properly and there were several stains across the walls in the room and bathroom.

The standard rooms on the garden are nice. Comfortable bed, very spacious shower with signature soaps, a mix of modern comfort and cosy furniture. I would have liked a stronger light system. PERFECT LOCATION, and very gentle personnel .

Noticeably shabbier than our last visit (curtains not fixed to the rail, wardrobe broken, wall crumbling due to damp) and no hot water on one day. Would not stay again.

The hotel is in the Middle of the Maastricht so I like that but the rooms we’re not clean. Also the shower drain was stuck so that was awfull. I mentioned it 3 times to the reception but nobody did anything about it. Seriously bad and I would not reccomend this hotel to anyone!