Гость
25 декабря 2023 г.
Hotel Satvika disappointed on many fronts. The room was unkempt, with outdated furnishings and a musty smell. The promised amenities were either missing or in poor condition. The staff's attitude was indifferent, displaying a lack of professionalism. The overall cleanliness standards were below par, raising concerns about hygiene. This experience fell far short of expectations, making Hotel Satvika a regrettable choice for accommodation. To exacerbate the ordeal, Hotel Satvika's unscrupulous practices included collecting guests' original ID cards for supposed proof, only to misplace them. When confronted about the missing IDs, staff members displayed unacceptable behavior by raising their hands, issuing ill-treatment, and even resorting to threats. This gross misconduct further tarnished the already dismal experience, revealing a shocking disregard for guest security and customer serve. Save yourself the frustration and consider alternative options.
Перевести