Maidstone (A26/Wateringbury)

Unfortunately, not the place to go if you want a good nights sleep. The soundproofing is terrible. Our room was near the back, but could hear traffic all night. You can hear other TVs, people coughing, babies crying and doors slamming. The carpet was filthy, needed a good vacuuming. Two lights did not work all the time. Cobwebs above TV. As there is now no daily room service, there should be some way of cleaning the cups. A small sponge and cloth to clean them. It is not supposed to be self catering, so I don't expect to have to bring my own cleaning equipment. We have stayed at about Twelve Premier Inns and this is the only one I would not return to. The only good thing about this place, is the restaurant next door. Really great food and very polite , helpful and cheerful staff.

Called in without booking needing table where I could sit in my wheelchair. The staff could not have been more helpful giving usa table much bigger than we need. Good choices on menu and food came out quickly was well cooked and very tasty. Excellent disabled toilet only problem the loo seat was loose. Good number of disabled parking spaces. Will definitely go there again. Highly recommended

Beautiful building, lovely location and the staff were so friendly and welcoming and very helpful. Highly recommend this hotel

Highly recommend staying here, room was really clean, calm atmosphere in and around the hotel, lovely location and I feel like it was great value. Receptionist was always happy to help. Thank you Steph and Sylvia for making our stay really lovely.

Use this hotel for work at least 1 week every month. Always my first choice in the area, based in a lovely village and handy to get into London. Hotel and room is always kept nicely clean and tidy, good for parking, and a nice Restaurant and pub next door which does nice food, and has a nice garden seating area to enjoy the Sunshine. The Manager Silvia (as are all the staff) is a star, who is always friendly and has time to share advice of the local area :)

Room was comfortable and clean but other guests ruined our stay and sleep. There is little to no soundproofing between the rooms and unfortunately our next door neighbours argued all night long and we could hear everything. Needless to say we barely slept. Such a shame as could of been completely different. Also on arrival we pressed the call bell 3 times and waited over 10 minutes to be checked in

Have been working locally for approximately 2 years, found this Premier Inn after trying a few others in the area and this one is the best by far. Perhaps not one of the newer hotels but still well kitted out, good value for money and staff can’t do enough to help. Staff are always available, rooms are always ready and made up accordingly to our needs. Clean and quiet - can’t fault it and will continue using whenever we’re in the area. 10/10.

Due to my recent mobility issue after to ops. I chose a hotel for a few night as everything i need is in one room. With the assistance of Sylvia the manager and Jack reception. They made my life much easier. Can't thank them enough

Our first trip to the WATERINGBURY for Sunday Roast. It was brilliant the staff were first class the food was good & reasonably priced. Will come back again!