Homewood Suites by Hilton Orlando - Maitland

Booked a king, got two doubles even though there were 8 available when i booked. Staff was rude about it. Pull out couch bed had springs popping out of it. Room was dingy and there was hair in the wet areas. Handy dandy little piece of paper letting you know how unsafe the area is in the welcome packet would have been nice to know ahead of time. Had to use ******* because the Hilton app was broken so no points for stay.

The rooms were spacious, perfectly met my needs. The front desk at check-in was friendly, and very professional. Satisfied and felt comfortable with the cleanliness, especially when I saw housekeeping sanitizing the elevator buttons and handles, knowing many individuals utilize them often throughout the day.

I usually look at guest reviews when booking and this 9.2 rating was quite incorrect and misleading.Max is 6/10 and I have been to quite a few Orlando hotels. Choose another location. This is out of the way and not close to anything.. Furniture stained, dingy and dirty. Cracks in bathroom .wall... Suite is small so if travelling with kids and using the fold out couch there is barely any room to move around. Carpet soaked and flooded the day before we were due to leave so we had to move our bags and checked out early. Random charges post checkout on my credit card with no bill sent from the hotel and no explanation.There is a parking fee per night so that's not free. Breakfast not worth mentioning. Full stop. Tried to make the best of it but was terribly disappointed as my other Homewood suites experience elsewhere was good. Was duped by guest ratings so my humble honest suggestion just book elsewhere.

Great stay for our two week trip to Orlando. Unfortunately, the pool was too cold to swim in and it's not heated. The location was great right beside the I4 highway. Room cleaning was done every other day and only when requested. Hotel was well taken care of and clean. Would stay again!

The person checking us in very unfriendly like she said the right things but it was like it was forced out. This location my family is comparing to the Orlando one on international dr. The carpets looked spot cleaned. The comforter had I think dirt stains, and bathroom the side top edge was dirty I cleaned before using. The breakfast was disgusting. The other location was very good more choices offered. No afternoon reception like other location that’s 20 minutes away!

Was great to find this hotel, clean, friendly and hot breakfast provided. Will definitely return.

Property is conveniently located for our stay. Good value. Comfortable bed. Tub dripped, coin laundry machine cost are misrepresented (misrepresented), room a/c had loud "clunk" when shutting off.

Very nice stay, only complaint is the shower had zero water pressure. The size of the room was amazing.

Room and common areas were clean. Breakfast was very good. Could use a second waffle station.