Comfort Inn & Suites York

Hotel is in need of repair , but is currently being remodled. The staff are friendly and as always it is nice to see a hotel retaining staff 😀 both Maurice & Giovanni are customer focused, go above and beyond when its necessary and are straight forward. Cant forget Carolyn, she's always welcoming and easy to speak to whenever something arises.

Hotel is improving overall. Front desk is always welcoming, helpful and friendly. Housekeeping and whoever the Janitor is that cleans the hotel in general still needs much improvement.

The property was undergoing renovations which did not affect our stay. We rented 5 rooms for one day. Smooth check in. The rooms were ready for renovatioin

The hotel is currently currently undergoing renovations and I look forward to seeing the finished result. The hotel has its pros & cons as any hotel. My company stays here often and as always theres a few faces that stand out each time the from one of the housekeepers Lew to the front desk Carolyn, Giovanni & Maurice . Everyone has thier own postive and its a pleasure being greated by friendly faces.

The facility was dirty and needs updating. There were a group staying at the hotel that was very loud. We canceled our reservation and checked into another hotel.

Stayed for few weeks for work and was moved several times after first day of check in during work week. Didnt have hot water and smells of cigarettes, people smoking in fire escapes, went to get coffee before work and breakfast woman has a attitude everyday. To anyone and everyone. Indian man was the easiest and nicest to deal with. The hallways smell of body oder as soon as you get near the elevators. Hopefully their remoding helps. But not the worse place to have traveled too.

I was assisted by Maurice at the desk when he let me have a late checkout to meet my needs. The breakfast was one of the best.

Absolutely horrible. I’m not one to complain but this was rather disappointing. We check in, go to our room on the first floor and that’s where it starts. The room was filthy, someone had been smoking in there. My wife begins to have a reaction to the smoke. I go to the desk and explain the situation, we booked a non smoking for a reason. The employee (Sam) was extremely rude. After going back and forth he put us on the 3rd floor in a new room… only to find out, it’s worse. People in the HALLWAY smoking, literally doing ***** and partying in the hallway. I get my wife and my newborn daughter and we got out of there. I called the police. Unacceptable to have children where ***** are. I once again told the worker at the desk (Sam) about this situation and all he said was “ok” and sat down.

I’m thinking this hotel may be under new management. Last year we didn’t have to stay in the basement because we had a pet and we’re over charged and had to straighten out our bill after we moved on starting our vacation.