Aenos Hotel

A small but lovely hotel in an ideal position close to the main square. Friendly and professional staff. Check in and out was easy and efficient and we were given a welcome drink once we had unpacked. Our room was compact but perfect. Lovely bedding, soft pillows and gorgeous towels. Initially no hairdryer but this was rectified as soon as I mentioned it at reception. Kettles for rooms arrived during our stay and we were given one promptly. The breakfast was lovely, the homemade marmalade was delicious. The balcony overlooked the street and square and was a nice addition. We would not hesitate to stay here again.

First impressions very good great room lovely penthouse room with jacuzzi and huge roof top terrace over looking the square . Staff over all were very good apart from the younger guy on reception who couldn't really be bothered to communicate, the breakfast was basic but clean and tidy not a great choice but acceptable , on two occasion we asked for the jacuzzi to be topped up as the water line was below the filter , they were slow to accommodate this request but eventually got around to it a day later , other than the aforementioned everything was fine, and would defo recommend.

Definitely give this hotel a miss. The room was very small but the en-suite was miniscule, never seen such a small one, no storage or stool. There were only six hangers, for a double room!! No mirror in the bedroom and a hairdryer that wouldn't plug in, in the bathroom, difficult to dry your hair when you can't see what your doing. The safe was that high you needed a step ladder to reach it. The breakfast was adequate but mostly cold and the staff need to go on a customer service course, they stood around talking or on their phones whilst dirty plates stayed on the tables. No guidance as to where to get anything, including cutlery & napkins, no they weren't on the tables.

The selling features of this hotel is first and foremost its location, followed by its outward appearance. Beyond that , the rooms are tiny and hot with no effective air conditioning , surprisingly dirty and a night desk clerk that is rude, inefficient and should be fired. The restaurant staff are lovely but the food is average

We were very disappointed with our recent 1 night stay at this hotel. We booked a classic room promising personal concierge service, early/late check in, and welcome treat. The initial receptionist ( lady with long dark hair) was lovely and helpful and promised our room would be ready for 1pm -- we had to wait until nearly 2pm for the room. We didnt receive a welcome treat (or was that meant to be the 'welcome drink' that we did get) and we saw no sign of our personal concierge. The room was comfortable enough - it was small though and the balcony was tiny (although it had a lovely view over the main town square). There was no hairdryer in the room -- we mentioned this to reception and the male receptionist was a bit offhand and advised we ahould have called him and he would have made a hairdryer available ---- well the cleaner should have checked that the room had the hairdryer in the allocated wardrobe drawer before declaring that the room was ready for us! We were disappointed that there was no coffee/tea making facilities in the room -- although to be fair the availability of these facilities was not included in the room description. The safety deposit box was completely out of reach on top of the built in wardrobe -- useless......I mentioned this to the male receptionist, who suggested we should 'climb' (presumably using the single cfhair in the room) to get access!). Not wonderful health and safety!!! There were 3 steps by the main entrance to the hotel - this made it difficult for anybody with large suitcases......there appeared to be no 'accessible' hotel entrance. Breakfast was just about acceptable -- usual half cold bacon, cocktail sausages and eggs in buffet style and continental choices (cold meats, cheese etc). Nice pastries and the coffee was remarkably good coming from a machine! All in all -- disappointing for the money we paid. This was our second visit to this hotel --- we probably would stay there again if only for its location in Argostoli.

We have recently returned from our first stay at the Hotel Aenos, Argostoli, Kefalonia. What a wonderful experience!! We were warmly welcomed at reception by a charming and delightful Kate who explained all about the hotel services. Our room was spotlessly clean and well appointed with constant air conditioning available. Breakfast service was buffet style and offered a comprehensive range of cereal, fruit, bread and sweet and savoury pastry choices. In addition there were hot offerings of sausage, bacon and various egg options. Beverages were made by the lovely Maria who greeted us cheerily each morning. She was ably assisted by Marinela and Lefteris. No request was ever too much trouble and the aim was clearly to please and deliver a good experience. The location is ideal next to the town's main square that is bordered by a huge variety of restaurants , tavernas and shops. So much to see and do in easy walking distance around the town, we found the position ideal. All in all we felt valued and were well looked after. Rooms were serviced to an excellent standard every day. We loved our stay and shall return. We'll done Mr Metaxas and your wonderful team.