Kefalonia Bay Palace

Simply stunning location and room view with large balcony. Reception arrival very good Maria very helpful. No idea why people are giving this place such bad reviews. Room was cleaned daily to a very high standard, fresh towels each day, water in fridge when we arrived, tea and coffee provided in rooms. Pool had amazing views and always plenty of sun beds. Yes I would slightly prefer a walk in shower rather than over the bath but that was far outweighed by the good points. Good choice at breakfast and always replenished quickly. Yes it’s got steps and a lift but we knew that before we went. Very clear it’s not for people with mobility issues and the walk to Agia Effimia is very pleasant with most of it a gentle incline or flat. It’s only when you get to the hotel it is steep. You can’t get the views and location without the height! As another reviewer said - we don’t go on holiday to watch TV so size doesn’t matter! So many lovely tavernas to choose from and I’m sure a taxi up to the hotel would be very cheap if you didn’t hire a car. We had a car but just to tour the island not to get from hotel to resort! Went on a package to this hotel with Jet2 and excellent value for money.

Absolutely loved our stay a great romantic getaway. Seeing all the bad reviews regarding rooms I would like to say that our room is for changing showering and sleeping in, we go away to relax and enjoy the sights and not watch TV! Our hotel room was lovely with a beautiful sea view. Room was kept clean and tidy. The breakfast was plentiful with all sorts to choose from. Yes there are steps but these helped us by not being too lazy on holiday! The walking trips to Agia Effimia which is only a kilometer away with various stops on the way if you so wish, were lovely. Plenty of sunbeds, pool bar was great for snacks and drinks and the barman Costas was brilliant. Staff were amazing, very helpful and talkative. I would say bed and breakfast is the better choice as you can enjoy the various restaurants close by. The bad reviews for this hotel are totally unjustified.

Superb friendly hotel. As stated in other reviews the views are stunning. Rooms are clean and typical of European hotels. The breakfasts are good with a fair selection of choice. Staff couldn't be more helpful and work hard to make your stay as enjoyable as possible. There are lift's to the different floors within the complex, so climbing stairs can be kept to a minimal. I was sad to see bad reviews and feel they were unjustified. I realise though, some expectations just cannot be met. Would recommend whole heartedly and look forward to staying at the hotel again.

Charming and beautiful little hotel. The location is perfect with views over the bay and only a short stroll to the village with lovely tavernas and a few shops. A tiny and idyllic white pebbled beach is less than a 5 minute walk away. The hotel rooms are simple and a bit dated but the stunning pool area and great breakfast buffet are perfect. A great hotel if you don’t mind lots of steps and you want a quiet and relaxing time in amazing Kefalonia. We will be back and I wouldn’t change a thing.

This is definitely not a 4 Star hotel, my friend and I booked 2 deluxe rooms we,were told,all deluxe rooms were top.floor but when we,arrived we were first of the 3 terraces not of floor room 103 and 102 we had to take 2 outside lifts to get to our rooms . They were not deluxe by any means they need a total refurb shower in bath with shower curtain book for shower head was facing into bathroom so useless furniture was,dreadful and mattresses were like concrete (they did replace one which made a difference) .my friend called the manager regarding the rooms he said I will see,what I can do ,in the end he said my friend could change rooms but not until 3 days before,we,came home it was,a,top floor room which was much better but they only offered one room!.and she hss,a lift phobia and the glass tower lift was horrible as,you walk in it says if you breakdown call this no ,we were told by people who have stayed Before that the lifts are not always working.Before we went we checked that the lift went to all areas,and they said,yes , but when got out of the lift for the pool there,were 43 steps to get to the pool no toilets,at pool level ,you needed to go back up the 43 steps and down another 6 to get to a toilet!! But in a couple of days they are shut off as they were blocked ! So then you needed to go up to the breakfast room which was,another level up . The pool bar , no menus or price list on!y a couple of choices of food for lunch and as for getting a drink forget it we,asked for a gin and tonic , first day no tonic second day no GIn apparently the One bottle of GIn they had,was passed to the upstairs bar and back to the pool bar until it ran out , how can a hotel only have one bottle of gin!! other guests were going and buying there own drinks at the supermarkets and going to there ere rooms which is not really what you want to do at,a hotel we never,saw,anyone at the upstairs,bar not very inviting cocktails were ok but in really small tumblers and they were,charging 12 euros 2 mouthful and they were empty. To get out of the hotel to the road into the village you either walked down 3 very steep slopes or plus steps either,way not good .we never saw,anyone clean the pool or hose down the floor,area tables,were covered in ants or spilt drinks bins always full also there was clumps of grass,round the edge of the pool and parts of the edge of the pool was green slime. Breakfast was not good yoghurt and fruit left out from 7.30 am no refrigeration and hot food,was cold . Spoke to someone was half board they said food was awfuland basically the same every evening . The only thing that place has going for it is the view it is amazing such a,shame as the village of Aggia Effimia was great loads of nice places to eat but a 15 minute,walk to the end of the road but it was the factor the steps or slopes to get back up to the hotel that spoilt it . We were told by locals that the hotel is owned by the bank so in receivership so not sure if is going t

I had a nice stay overall. The view from the hotel is stunning — definitely one of the best parts. The staff were very polite and sweet, always ready to help with a smile. The room wasn’t the most comfortable, but the view made it worth it. I really enjoyed the bars — much better than the kitchen. The drinks were great, and the bar staff were friendly and easy to talk to. Breakfast was good and had a nice variety, but dinner was a bit disappointing. The food just didn’t have much flavor, so I mostly preferred to eat out in the evenings. Prices are quite reasonable, and despite the few downsides, I’m planning to come back again.