The Louise

The barossa just continues to deliver. Big beautiful suites with large beds and bathrooms backing onto an incredible view. The staff were quick and knowledgeable on the area, food and wine. The dinner was superb and extremely tasty. A ruby of the barossa. Well done!

We really enjoyed our 3 day visit, and can’t say enough about the wait staff, in particular (food and wine weren’t too shabby either), though I can’t quite give The Louise a 5th star as the facility itself is a little dated/worn. Still very pretty, in the midst of beautiful vineyards, with generously sized suites, but the resort will likely need updating before long (starting with the tiny “fitness center” and laundry room near the pool).

Had a very lovely stay at the Louise! wonderful suite, great breakfast and food and perfect service. Highly recommended! Thank you!

Review the louise Nice enough facilities but run by back packers mainly Awkward , difficult moments occur often, where staff are overwhelmed Our room was north facing so 6am sun streaming into bedroom around blinds (see pic taken at 6).facilities otherwise good. Clean. Tiny tv not in main room where bed is, but in side room. Gym laughable. Treadmills(2) so old and weak, when you stood on the moving mat, the Mat would stop because either the friction was too great or the motor was too weak. Both were the same. There was a stationary bike that was literally a low use domestic type of bike. I’m 6 foot three and looked like a monkey peddling it because it was so small. The fact that no Manager had ever checked them out or tried them themselves means the standard is just not Up2scratch I asked for a toothbrush because I forgot mine. I knew the answer before they told me. No The deal at the Louise is that it’s all inclusive. But if you have a cocktail like a Negroni, it’s $25. You can have a cheap house wine or a beer. I am unaware about something like a gin and tonic. Probably extra. At the prices you’re paying at this place. They should be giving you everything because the type of customer comes here doesn’t even drink much. No nuts or chips to snack on in room. Think these have to be ordered from the main desk At the degustation dinner, you have to continually ask for some more wine because the glasses were small and they were not eager to refill them. They also served a white one that was un drinkable by everyone, but we were told it was a Style and we didn’t appreciate it because it was six years old. In my 40 years of drinking wine, I never tasted anything like that. . It looks like a urine sample from a dehydrated person. I asked for some extra bread and I was told there was still one slice in the basket and before she asked the kitchen to make some more bread(apparently they baked it) would I take the last piece instead? My point for asking was that I didn’t want to take the last piece so there was still bread on the table All inclusive should be generously offered I always felt like I was asking for a little more Sadly Won’t be back

This is a lovely property. All the public areas are spacious and beautifully decorated. There is a great outside terrace with views over valley and is good for roo spotting! We saw several. The rooms (we were in a Stonewell Suite) are very spacious and spotlessly clean. The bed itself is big and comfy and we slept well, although woke early as the sun comes into the room through the window right next to the bed. I suspect the rooms on the other side of the hotel are better as they get sunset rather than sunrise views. The breakfasts were great and the drinks and food arrived promptly. We struggled a bit more with the evening meal. There is a 4-5 course degustation menu with wine pairings, for which you are asked to allow 2 hours. If you dont want this, there is a very limited/basic alternative menu. However, when we asked to have a mixture of things off both menus (as there were things we didnt like on the degustation menu) this proved to be difficult and one night we didn’t get a proper meal. We opted out on our 3rd night and went into Tanunda for a meal instead. I want to be clear this is no fault of the hotel and they tried hard to accommodate our needs, I just think that unless you are a big foodie then you might find several consecutive nights of fine dining a bit much. The staff in general were friendly and helpful, and very knowledgable about the local area and wines. One hint - it helps to have an idea about what you want to do before you arrive. There was some mix-up with our travel agent so the hotel didn’t have contact details for us in advance, this meant we didn’t get the email they usually send out offering you experience options. When we arrived in the late afternoon it was already too late for the concierge to book experiences for the next day, so she had to wait until after 10am the next day when the vineyards open. Thankfully she was able to secure us a wine tasting that same afternoon at Hentley Farm. We didn’t mind where we went for the tasting but if you want somewhere particular then you definitely need to get organised and pre-book. The hotel has complimentary e-bikes to use. These need to be pre-booked and we found these a great way of getting around the local area whilst also being able to sample the wines! Otherwise you will have the expense of a private driver as the local taxi service can be a bit variable. Overall a lovely stay and I have no hesitation in recommending this hotel.

We arrived very early for check in so we left our suitcases and went off wine tasting. They called us at about 1.20 to tell us our room was ready. The rooms are modern and tastefully decorated, there is a separate dining area which can be closed off to the bedroom/lounge area. The lounge area has a flat screen TV with two armchairs, cd's to play and DVD's are available at reception (FOC). There is a completely separate bathroom area which consists of; a spa bath (with bath crystals and candles), shower and outside shower (great to shower outside, yet incredibly private), a separate toilet area (with sliding door) and two hand basins with plenty of room to spread out 'his and hers' toiletries. There is a magnifying mirror available and a cute chair to sit on to apply your make up. All of the normal soaps/shampoos etc are made available and are very neatly presented. There is also a separate area to store your suitcases (like a mini walk in wardrobe), also in there are the iron and ironing board and a medical kit (which is payable if used) kept in the cupboard in this area, along with robes. There are two private outdoor areas (front and back) which you can sit and sip some wonderful wines from the Barossa or simply read your book. Each night they come in and turn down your bed (if you wish!), and place some very tasty panacotta next to your bed. They ask you to fill out your breakfast form by 6.00pm and return to reception and then each morning the breakfast is delivered to your door. There is an intercom system to let the hotel waitress into your front garden area, either they will set breakfast up in your suite or you can take it from them and do it yourself - but heck why not have someone wait on you, they do it so well. A perfect retreat for couples - they also have a fantastic restaurant called Appellation but I will post a separate review on this.