wei1235
21 марта 2025 г.
We stayed in a Vineyard Suite for Valentine's day which was huge in comparison to other places we had stayed in. Separate wardrobe area, lounge area with armchairs and flat screen television, separate dining area with coffee machine, table chairs and fridge, huge bed and big bathroom with double sink, rainwater shower and double bath with candles. We had a private court yard in the front with table and chairs and a semi private courtyard at the back overlooking the vineyard with sun loungers where we enjoyed watching the sun set. Check in was quick and efficient however my partner had arranged and paid for champagne to be delivered to our suite on arrival as a surprise. Unfortunately, this did not happen despite him having double checked with the resort prior to our arrival. My partner went back to reception to ask for the champagne and five minutes later, the young receptionist came and handed him a warm bottle of champagne. Not quite what we were expecting. We ate at Appelation the restaurant at the resort, we had eaten here before and the food is excellent. The only disappointment was that we had bought an expensive bottle of wine to eat with our meal and had given this to the restaurant staff to decant prior to our meal so that the wine would have had around 4 hours to breathe which was recommended. Despite agreeing to our request, the restaurant staff did not do this so when we got to our table and asked for our wine they only then opened the bottle. This really did affect the quality of the wine and for a resort as prestigious as Peppers, I would have expected better. The resort is located in a very beautiful part of the world and I could not fault the suite, it really is a very romantic and luxurious place and I would have given this resort a 5 if not for the very young and inexperienced staff.
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