ME Marbella by Melia

Having been regulars at the previous Meliá hotel we were excited to try the new ME hotel. Before we arrived we were a bit worried it was more of an adult only hotel as were booked with our 12 year old son. Initially he wasn’t happy that the main swimming pool was adults only and he could no longer swim in there. There was a brand new pool (where the previous adults only pool used to be) but not a deeper pool for swimming. The room was fantastic. Really comfortable double sofa bed for him and furnished really nice. Can tell it’s a more elevated 5* hotel now. The ambience, service and staff were all excellent. Some staff were still there from previous which was nice to see. Could tell some staff were new but service will only improve. Breakfast was fantastic! The cooked breakfast is now made to order. We only had lunch at the hotel twice during our stay as the menu was a little ‘fancy’ for lunch but the last day they brought out a new pool menu which included toastie’s etc for when you just want a pool snack. The hotel was very quiet but has really only just opened and I feel this time next year it will be completely different . The gym is bigger and improved which was great and included free water/towels. The location of this hotel is fantastic for walking into Puerto Banus. We will be returning to this hotel with our older son. Was fantastic and I’m missing it already!! I would love if the main pool could be opened up to kids even a couple of days or mornings a week (mon/tue example) when the adult beach club area isn’t busy at all. Just for those kids that want an actual swim. Can’t wait to return!!

My name is Gianluca,former employe at the Me Meloa Hotel. I want everybody to know that this company is not paying salaries. They claim to be five star hotel but they are the most unorganized hotel around the world. The company in charge of the food & beverage operations is Point Hospitality,they simply dont pay the employes,they sould be ashamed of their selfes.I will sue this company. Dont go to this place.

Stunning hotel albeit rather empty assuming to do with prices as the area in general was busy. Location is lovely backs right on to the beach and a small walk to some lovely restaurants. Reception staff were lovely and cleaning staff on point. Bar and restaurant staff little stand offish for a 5 star hotel some couldn't be bothered to get what you asked for and considering the amount of staff they have we were a little bamboozled. Overall we had a lovely stay but felt it was a little over priced.

I stayed there for 14 days, and this was my first time back since the renovations (I was last there in 2023). I thoroughly enjoyed my stay at ME Marbelle. The renovations have lifted the entire place drastically, but the most important improvement, and this was felt throughout my two-week stay, was the friendliness of the staff. Shout out to Agata, who was part of the Aura Team! You and the team were great in making a hotel feel like a home. The staff at breakfast as well was also amazing. I will definitely be back soon.

What they don’t tell you when you check in, is that the main pool is €150 a day extra on top of the €900 you already paid. I went to go use the non-€150 a day pool and told it was for children and asked to leave. They literally charge you €150 a day to swim in the main pool , and I couldn’t get a towel from any of the staff members to save my life, so I walked through the lobby, dripping wet. they also don’t tell you when you check in that, the hotel isn’t actually finished. I had to walk down five flights of stairs today because the elevator wasn’t working. The room is half finished with mismatched paint all over the walls. The amount of money I paid is not commiserate with the service I’m receiving . Also, the beach is quite a hike from the hotel unless you want to hike through a construction zone. It’s not good. Super disappointing .

Lovely break at hotel which has been refurbished to a high standard. Delicious breakfast. Ambient atmosphere at pool with dj day and night. Good location to walk into Puerto Banus. Exceptional service from hotel manager.