Gran Hotel Guadalpín Banus: отзывы

Great hotel with a superb breakfast buffet. Easy access to the port / marina.

Great location. Very poor gym for a 5 star hotel. Great breakfast.

Our stay was excellent!

酒店有點老了，需要裝修，送的水很環保，紙盒子裝，80年代五星的節奏吧，不過地理位置風景還是佔優勢的。

Todo perfecto! Repetiremos seguro, los empleados son muy amables!

Bonjour, hôtel impeccable, très bien situé avec tous les services nécessaires, piscine, sauna et sur la plage . Déjeuner fantastique

Todo.muy bien

房間大 設施很好

Это отличный выбор супер локации на первой линии моря за очень скромные деньги , очень дружелюбный и вежливый персонал всегда рад помочь вам . Из минусов - конечно необходим ремонт и давно , но в Испании быстро ничего никогда не происходит …

Tired, dirty hotel in desperate need of major renovation. Excellent location but long-standing ongoing dispute with the hotel owners make operating the hotel without a restaurant and other facilities, impossible. At best a moderate 3-star hotel and not anywhere close to the 5-stars they boast. Totally misleading and we stayed in their Presidential Suite. Appalling! Light switches hanging off the walls; balcony covered in bird poop on bird poop, clearly there for a very long time; shredded towels and dirty rooms. Not even a fixed shower in the Presidential Suite! Steer clear.

Hotel brilliant based in a perfect location. The hotel had a few issues why we were there but the staff acted on them immediately to make sure our trip was good and went above and beyond to make us happy. Breakfast really good and beach area lovely and well looked after.

Hard to put this in writing really. The staff make this elegant hotel to be honest. They are just outstanding at delivering a 5 star service in a very luxurious hotel. The food is incredible the pool divine . Exceptionally clean and totally outstanding in relation to customer service. I went on holiday here 16 years ago and it’s not changed despite the modern post pandemic way of life. It’s refreshing to see such dedicated proud staff that are literally so commited to their job. I was blown away by not only their ability but their friendliness and energy to get it right for guests. I’d like to move in please . My room (421) from 11-15 July was serviced by the most lovely woman and deserves a medal please as does the fabulous Ismael Ruiz who is just the beating heart of the hotel . Nothing was too much trouble for this man again he deserves a promotion / reward. Bravo this hotel. Thanks for a lovely rest I’ll be back. Xxx

To this day, the hotel has not sent us an invoice for our stay and for all other costs that we incurred at the hotel. I left the data for the factor leaving the hotel and got the assurance that the invoice will be sent the same day. It looks like a scammer because they didn't bill us any. I wrote 5 or more emails to the hotel, I called several times and continued nothing. I will write to booking and give Appropriate opinion. In addition, we got a family room where other guests could be heard behind the wall, each one conversation from morning to night. Zero comfort.

We decided to book this particular hotel due to its close proximity to the beach, Marina and restaurants, the hotel staff were great, friendly and accommodating, we were greeted upon arrival with a room upgrade and bottle of champagne which was a fab start to a brilliant stay. Our room was one of the junior suites with kitchen, lounge, dining, separate bedroom and ensuite with a huge terrace with pool and sea views, breakfast was delicious with plenty of choice and the pool area was spacious with plenty of beds. Brilliant few days and would stay again. Thank you