Not honest... Booked via ***********, got a confirmation and all looked good. Shortly after got a Whatsapp message from Eric, see screenshot, saying I can get a discount if I cancel with *********** and book direct. Preferred the safety of a confirmaed reservation with *********** so left it and was prepared to pay more for the peace of mind, that and alarm bells started ringing. As I had left it this obviously upset them as they were probably expecting me to cancel and go direct so they said my credit card would not pre-authorise and that if I did not update with another my booking wouod be cancelled. Updated my card with another and shortly after received another email from *********** sayong my card had been declined again... This being a card we had used while travelling the work for six months and had never ewver had a problem with it. Contacted *********** to let them know what was going on, lady was fairly helpful, not much resolved other than I asked her to seee if she could canel our booking, which thankfully she was able to and we will be going elsewhere. So be careful with these guys... I was in the hotel industry for 23 years and have seen and heard of these sorts of scams before. Main one being the overbooking, whereby hotels overbook then do everything they can to cancel your booking because they are receiving more money form nother client so boot you out. Usually they should book you to a similar or better hotel but this is often not the case. The credit card pre-auth is a classic ploy to be able to book you out. SOmetimes they will even book you out to another hotel wheree they get a better deal on it so they are even making money on your book out. Can't say for certain but this all felt like a bit of a scam and glad we cancelled. *********** you really need to do something about these guys as they have obviously done it before, judging by another guests experience, and will definitely be doing it again.
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