Kenzi Club Agdal Medina - All Inclusive

Tout à été impeccable

Bien placé et chambre propre et spacieuse. Personnel sympa

Tout est exceptionnel

Great hotel, would recommend. Felt looked after by the staff. Great choice of food, plenty of sports and entertainment to keep you occupied if you need it. Pools are great. Really enjoyable vacation :)

We've been to 6 continents of the world and we've pretty much stayed in some of the best of the best hotels or accommodations in the world Kenzi is on par in this stage. Kenzi is one of the best places to stay when in Marrakesh so much so that the people working in this hotel are kind, friendly, helpful and always there to accommodate even the little things. The company should give back to all the staff working in Kenzi because their attention to detail is exquisite. We love to come back again and we may not have the names of all the employees we've met but from the housekeeping, animation team, and restaurant teams thank you so much and happy new year. We will definitely come back again.

What can I say? We didn’t really need to leave the hotel as everything we needed was present. From the warm welcome on arrival (after missing our initial flight) and being served delicious Morocco’s tea, to being taken to our room on a caddy with our luggage, to having our room upgraded, every member of staff we came in contact with greeted us with a smile, the list is endless! Our 9 month old baby got most of the love of I’m honest from everyone stopping to play and talk to her at every opportunity. The restaurant where all meals were served felt like we had gone to a fancy dinner each time, food selection was awesome too, even as a picky eater that I am. Staff in the restaurant were polite, pleasant and always on hand for any assistance- you never needed to wait at all to be waited on! Ayman my guy ready supplying the drinks with smiles! Then there’s the O-Spa…. Amazing! Did the Hamman and Massage with Vushe (hope I spelt it right) and I slept like a baby afterwards, with the best glowing skin! The Animation crew at the bar by the swimming pools were very fun and entertaining, got us involved in a Masterchef competition on best Tangine lol Make use of the hotel shuttle service to the market square which is also a bonus. I will not hesitate to rebook here on my return to Marrakech- Thank You to the entire team!

Great option for a stay in Marrakesh. There are a few things that could improve: why have a “cold” pool?, why not have the ability to get small cash denominations at the front desk? Why not have more friendly staff at the front desk? Why not have bars open in the afternoon? (Other than the pool bar)

Communication with staff is terrible. Asked to have two rooms together or on the same floor due to having young babies and a pregnant wife. Had us well away from our family. Changed room the next day and told us the room will be ready at 3pm. Gave them til 4pm. Chased it up - nothing. Didn’t get the room until 6pm after going to reception and being told it will be 5 mins/10mins/15mins continuously for 2 hours. Poor start to holiday. Wine/spirits seem very watered down/weak. Had numerous drinks/cocktails and didn’t feel a thing until I drank some of my own duty free spirits. Beer is the safest option as it’s from tap or bottled.

Had an amazing time in Marrakesh. Kenzi hotel is nice, with lovely staff, always happy and ready to help with anything. The animation staff were amazing. The downfall was the quality of food, however their is a variety of food, so you can find something to eat. Rooms are nice and clean. Overall a pleasant stay.