Гость
25 сентября 2021 г.
I visit Marrakech alot so have a lot of positive (and negative) experience with hotels and other accommodation... I can honestly say this is the WORST hotel I have ever stayed in. Check In was about 4 hours long Room wasn't cleaned and new towels weren't offered throughout our stay TV, Safe, AC, Wifi (that they advertised) did not work upon sending a technician to the room, the Wifi worked and nothing else No rail in the wardrobe - asked for this to be sorted no go Side room with a balcony that overlooked a derelict building,,, locals using the hotel for the weekend were put next to us which is great but they came in at 3/4am and were very loud Pillows and bedding were basically non existent - lumpy pillow, rock hard bed, rags for bedding would be better sleeping on the floor Balcony peeling, no furniture on balcony Bar staff tried charging us for drinks we didn't have Pool area is awful. Overgrown grass, dirty cold pool water, broken furniture Overall was a negative experience in this hotel that was only made better by the fact we were in Marrakech which is one of the greatest cities in the world AND the fact the hotel across the road is a little better and you can go and sit by their swimming pool and enjoy their facilities. Basic tip for anyone thinking of booking this hotel.... just spend a little extra money and head somewhere else.
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