Seaside Grand Hotel Residencia - Gran Lujo

We’ve been looking a while now to find a quality hotel that doesn’t involve a long haul flight and finally we found the Seaside Grand. We booked with TUi purely due to the early afternoon flight from Manchester and return. We arrived early evening and were greeted at Reception with a cool face cloth and a drink of our choice. Check in was quick and efficient and after relaxing with our drinks on the terrace we were shown around the small hotel and then to our room, which had a garden view and the sun on the balcony as requested. Breakfasts were excellent with plenty of choice of smoothies, cereals,bread, with Bacon, eggs, omelettes etc being cooked freshly to order. After breakfast most days we would go for a walk,returning about 12.00 ish and there was always sunbeds available and the pool service guy would set the beds up in the sun or shade depending on your preference. Drinks and snacks available around the pool and the atmosphere was quiet and relaxing. The spa facilities were very relaxing before heading to the room to get ready for dinner. Pre dinner cocktails were served on the terrace before dinner, and although a bit expensive they were again excellent. (€13 Gin + €5.50 Tonic) ouch! Dinner was an experience every night, from the very knowledgeable sommelier to the friendly staff. Evening entertainment was low key but high quality, I particularly loved the guitarist. Over the ten days there we only really had two areas for improvement; one would be sunbeds being reserved before breakfast and not being used until after we’d returned from our post breakfast walk. As the towels are put out by the pool staff this is easily resolved, if people aren’t going to use the sunbeds from when he puts the towels down then he should explain this to the guests and just remove them again. The second concern is the inconsistent billing, sometimes we would be asked for our room number, sometimes our room number but then they told us our surname rather than asking us, sometimes we were presented with a bill to sign other times we weren’t. On a few occasions our room number was wrong on the bill and we had drinks and a tip added to our room bill for drinks we hadn’t had. I would suggest when ordering drinks guests are asked to confirm their room number and their name so staff can check these are correct, they should then ask if a bill is required to sign or a copy of the bill is required. That said these minor points didn’t spoil our stay and we are looking forward to visiting again next year.

Outstanding hotel in all areas. Friendly professional staff, delicious plentiful food, tasteful decor. Rooms were very well equipped and pool area had plenty of sun beds with very helpful pool man!. I loved everything and will definitely return.

Another exceptional stay at this lovely hotel. Each time I visit is like coming home. Staff are so nice, I would especially like to mention Stephanie and Pilli who always have a lovely welcome when I come back.