Casa Lucila Hotel Boutique

The hotel is right on the Malecon and the terrace outside our room looked directly at the ocean view. The room was huge and comfortable. Staff were friendly and helpful. Easy walking distance to Old Mazatlan centre.

Excellent service, food, clean hotel and staff very helpful and attentive, loved our stay!

The room was quiet, with a cozy bed, and a view of the ocean through a window. However, Casa Lucila lacks the details of a 5 Star boutique; coffee/tea maker, fresh flowers, fresh fruit, dark chocolate, a fresh robe daily. The room actually feels austere (Gran Maria Boutique, in Morelia, is a prime example of a 5 Star)

Everything is gorgeous, although the pool is much smaller than what it looks like in the photos. A bit annoying that our room was right next to the pool and very loud people woke us up at 6am on sunday. The rest of the stay was great. Best place to stay in Mazatlan.

A lovely hotel away from the crowds. The room is divine.

We booked a room at this hotel through *******. When we arrived we were put into a smaller room than we booked and paid for. Tried to have the problem fixed but had no luck. I would like ******* to contact me. The hotel is a great place to stay. I just wish we could get what we paid for.

Very nice staff. They gave me upgrade which I asked for but did not recognize VIP free upgrade. Charge for upgrade was fair and staff helped me get room I wanted. Overall great staff and cute hotel and nice location.

Location in Olas Altas is terrific but do NOT stay in Alma room, where I stayed for three nights. My clothes, my two suitcases, and even my purse smelled of mildew after just three days there. I noticed the smell as soon as I walked in but when I turned on the air conditioner it seemed to go away. Every time I came back from going out, however, the air had been turned off and the smell was back, strong. It smelled of dampness and I unknowingly carried that stench with me back to Boston. I just dropped off 9 items at the dry cleaners and am washing the rest of my clothes for the 3rd (!) time in hot water. I don't know what else to do. I don't know how the smell can still cling to the clothes. It is awful. I don't know if the other rooms have this issue but don't book Alma. You will regret it. It is definitely not worth the stay for this amount of hassle to try to get the smell of that room off my clothes and suitcases.

The customer service was great. Thanks.