Provenza Lofts

If you want sounds sleep then dont stay here. Hotel has no sounds proof window so you can't sleep till 4 AM or 5 AM and after 7 AM construction noise starting. They have a bedbugs there too. Customer Service people are very helpful. You heard all kind of noise better to stay away from this place. I request them I can't sleep please change my room and they are not giving me refund or not change my room..

If you're in the basement or close to street level like we were, expect to get no sleep. Two of the bedrooms were on the street side with doors that light could protrude through. The absolute most pointless feature of the place by far. We never needed to go to this balcony and all it did was allow noise and light to penetrate for a very sleepless stay. The place also had mold in places, worms coming through the shower drains and cockroaches wandering throughout. The hottub was very dirty as well.

Super clean and welcoming. They have beefed up security, so if anyone thinks about doing anything, will second guess themselves. The staff are accommodating. I wished I remembered all their names. The two ladies and the two gentlemen were amazing. They had the best customer service skills ever. They deserve a bonus or raise. I hope to see them again because I am returning. I can’t forget the housekeepers. They were wonderful. This property also serves an amazing breakfast in the morning. Great Staff Extremely Welcoming Great Customer Service Cleanliness Security Measure A

The hotel is quiet and very close to many areas of entertainment. The staff was cordial but the presentation of the room was not the best. Had a great experience overall. I loved Medellin and will come back

Really loved my stay at Provenza Lofts. Great accommodations. Helpful staff. It was my first time in Medellin and their location was perfect for all our needs. Would definitely recommend to others.

I will say that this hotel was the most amazing thing in Colombia. Jason assisted us with a smile every time. He also have us recommendations of Colombia and always was looking for our safety. We were a group of all girls and I can said that this hotel was the best experience I had in Medellin. I will definitely use this Airbnb.

Excellent location, very close to all of the restaurants and nightclubs.

Place smell like cigarrette. We we charged a crazy amount of tax money that’s charged to Colombian residents because we didn’t have a stamp in our passports. Even thou it was an us passport. Person at Check-In was very unprofessional.

Hotel was in great location