Hotel Dann Carlton Medellín

The Hotel was a positive experience for me and my family. I lived the suite offered for 3 people. Separated areas and 2 bathrooms to accommodate better, if you come with more than one child. Good for enjoy, but not so much if you want to eat there… Chefs looks like only apprentices working there, and not everything is on the menu. The staff was 50/50 nice, the two small incidents that we had, One was mostly with a young male receptionist that works during the day until the evening time, one time I forgot my keycard and I went nicely to him to ask for another one, and well, he gave me the keycard without not even looking me to my face, or saying something to me, but instead he kept talking with his co-worker, he didn’t even gave me some eye contact! Just extended the card and give it to me…which for me was a gesture of bad attitude without me knowing why he was having a contemptuous treatment against a female guest of the hotel! Lol it was a little irrespective in my opinion. The funny second incident was that we called early like afternoon time at the reception for 2 toothbrushes… well, at midnight when we were sleeping, someone knocked on the door bringing the toothbrushes that we had to get by our own, cuz it took hours for the hotel service to deliver them at the door at time!! So We decided to buy them in the nearest pharmacy from the hotel. But it was just testing the service to see How long would they take to get the damn toothbrushes at time?? Lol Lol Anyway… But don’t worry, I would come back and enjoy the hotel still… I think, That the admin should train better their staff to provide more highly customer service for all guests 👍🏼 My son was very happy enjoying the pool and the jacuzzi. Fine, Anything for my boy :)

One of the nicer hotels in Medellin and near everything in the Poblado / Provenza area. Good pool and jacuzzi, but rooms and gym are very dated.

房間乾淨，設施老舊容易出問題，服務一般。 這個酒店住了幾次，早飯還行，但是設施太老舊了，窗户隔音也不好。

房間很大，設施也還可以，服務還行，早飯一般，酒店周圍有很多飯店，處於繁華地段，酒店周圍還是很方面的。

泳池可以，整體高規格，健身處有桑拿房。不過早飯一般。地理位置不錯，離酒吧一條街近，對面有星巴克和creeps y waffles

單間有些黴味，但是早餐不錯，還有壽司

服務：前台服務態度很不好，很難與五星級酒店匹配

位置很好，老牌酒店

住了好多次，不錯