Hotel Asturias Medellin

Отличный сервис, презентация, охрана, центральный

Хорошее расположение, хороший персонал. Немного маловат, но для бюджетного отеля нормально.

Exelente

The shower is nice in pressure and temperature but it's necessary to build a separator to avoid the flow of the floor of bathroom. The customer service on desk and bellboys is excellent. Breakfast good

We would have rated this hotel at 5* but a checking out issue spoilt the whole stay for us! Yes the room needed a little attention - the shower nozzle hung down out of the ceiling, the shower handle came off the temperature regulator every time you adjusted it, the toilet seat kept falling down & had to be held up for me (male!),, the toilet itself was not fixed equi distant in the space between the shower screen & the wall & made sitting on it uncomfortable as you would then be squashed ........but none of these were major & would not have impacted our stay very seriously. We enjoyed the breakfast & the staff, generally were very good & helpful Upon checking out, we left a 50,000 COP tip. Then, On getting into our taxi, we were called back to be told we needed to pay 50,000 COP for a "broken door key card". The previous evening the door card did not work & it was replaced with nothing at that time being said. Now apparently we had "damaged" it I refused to pay & said if they wanted the money to take it from the 50,000 COP tip I have stayed in hundreds of hotels using electronic key cards & if they ever had a problem, they were reprogrammed or replaced without issue Never have I encountered this situation before & I was annoyed & very disappointed that after a great stay, this was how it ended. As I said, this would probably have been a 5* review.....

Personnel in hotel was very attentive and wefelt very welcome in the hotel as soon as we arrived. They offered to bring City Tours and/or taxis. Recommendations to eat in near places were also accurate. Breakfast was delicious and generous.

Hotel Asturias is a clean, modern hotel in a quiet, pretty neighborhood in Los Laureles. The staff is great. The rooms are fairly small but the bed is comfortable. Restaurants, bars and grocery stores are easy to reach on foot. The stadium is a 25-30 minute walk.

I booked my stay for over 3 weeks and chose my room type based upon the description and photos. To my surprise I was provided a smaller room that had no windows as shown in the photo and description! After showing the manager the listing with the incorrect information, they said it wasn't their fault and there was nothing they could do. They wouldn't even offer me any sort of discount or room change. After arguing with them several times over the course of a week, they finally switched me to a room with a window to the inside of the building, but not the outside. The room still wasn't as large as the listing photo, but at least I wasn't sealed inside a closed box without any natural light for the remaining two weeks. Some other negatives is that the beds were not very comfortable and the bathrooms didn't have ventilation. This applied to both rooms I stayed in. On a positive note, they were always keeping the common spaces very clean, the decor and style was nice, and the location was great.

Habitación muy pequeña y incómoda. Se oye todo el ruido de la calle lo que hace muy difícil dormir. No hay suficientes toallas. La cadena del vater no funciona. Telefono no va. Suelo con bultos. Baño con grietas en la pica. Techo también con grietas. No hay ni caja de seguridad. Las fotos en la web y booking son mentira, las habitaciones reales mucho peor. Por alguna razón incompresible, en la habitación que nos dieron hacía un calor infernal, aunque afuera y en el pasillo hacía fresco. Personal muy mal educado, con el móvil todo el rato, no te miraban cuando te hablaban, parecía siempre que les molestabas. ¡No hay ascensor!